Job summary

NHS Band 3 Salary: £25,760 - £27,476 per annum

Hours Per Week: Full-time 37.5 hrs

Contract Type: Permanent

Main duties of the job

Job summary

• To provide an excellent standard of customer care support to patients and relatives who have raised concerns about the treatment provided at the Trust.
• To work as part of a team on behalf of the Chief Executive in achieving the statutory requirements of complaints handling within required deadlines.
• To help provide a high standard of administrative support to the complaints team, including maintaining database system (Datix), scanning and photocopying.
• Provide advice and support to patients, relatives, visitors, MPs, advocates, external NHS organisations and Trust staff on the handling of formal complaints and PALS concerns.

• Provide support in the production of timely and accurate reports on formal complaints, identifying any emerging trends or themes, and ensuring these are escalated to the Complaints Manager.
• Provide advice and support to all visitors and dealing with telephone and email enquiries.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.

Job summary

NHS Band 4 Salary: £28,392 - £31,157 per annum

Hours Per Week: Full time, 37.5 hrs

Contract Type:Permanent

Location Base: Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN

Main duties of the job

Looking to grow your career in procurement within a respected, supportive, and people focused organisation? As a single corporate service (PHU&IOW), we are incredibly proud of our Procurement & Supply Chain team, and were excited to welcome a motivated, forward thinking Assistant Procurement Specialist to join us.

This is a fantastic opportunity for someone who wants to bring their skills into a sector with purpose, stability, and exceptional development opportunities. Every product and service we procure ultimately affects patient care - and that gives our work real purpose. Join a team where your skills matter, your development is supported, and your contribution is recognised.

Why Join Us?

Youll be part of a team that is well regarded across the organisation for its professionalism, expertise and positive culture. You@ll collaborate with a wide range of stakeholders across both Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust, playing an important part in delivering high quality, best value procurement services that directly benefit patient care.

You'll enjoy:

• A friendly, supportive working environment
• A varied workload with new challenges every day
• Clear opportunities to grow your career within NHS Procurement
• A generous NHS pension scheme
• Excellent annual leave and NHS employment benefits
• Access to Health Service Discounts (travel, shopping, groceries & more)
• Financial and study leave support for your CIPS qualification

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REF2632G

Job locations

Portsmouth Hospitals University NHS Trust Corporate Hub

Block 4000, Lakeside North Harbour, Western Road, Cosham

Portsmouth

Hampshire

PO6 3EN

United Kingdom

Job description

Job responsibilities

As an Assistant Procurement Specialist, you will play a key role in supporting the delivery of procurement exercises and projects across a wide range of categories.

You will:

• Assist in producing tender documents, contract paperwork and procurement adverts
• Work with stakeholders to produce accurate and complete specifications
• Support tender evaluations, financial assessments, and value for money analysis
• Help identify savings opportunities and new areas for contracting
• Maintain procurement records, databases and work plans
• Work closely with Procurement Specialists and Managers on key projects

Your work will directly contribute to the Trusts ability to deliver high quality, cost effective patient care - something we never lose sight of.

Who Were Looking For

We want someone who is:

• Enthusiastic, motivated and ready to learn
• Comfortable analysing data with strong numerical skills
• Highly organised with great attention to detail
• Confident using Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Able to communicate effectively with a wide range of people
• Interested in developing their procurement career, including working towards CIPS

Whether you have public sector experience or youre coming from a commercial background, if youre keen to grow and make a difference, wed love to hear from you.

For additional information please see attached Job description or contact Hayley Watkinson - [email protected]

Job description Job responsibilities As an Assistant Procurement Specialist, you will play a key role in supporting the delivery of procurement exercises and projects across a wide range of categories.You will: Assist in producing tender documents, contract paperwork and procurement adverts Work with stakeholders to produce accurate and complete specifications Support tender evaluations, financial assessments, and value for money analysis Help identify savings opportunities and new areas for contracting Maintain procurement records, databases and work plans Work closely with Procurement Specialists and Managers on key projectsYour work will directly contribute to the Trusts ability to deliver high quality, cost effective patient care - something we never lose sight of.Who Were Looking ForWe want someone who is: Enthusiastic, motivated and ready to learn Comfortable analysing data with strong numerical skills Highly organised with great attention to detail Confident using Microsoft Office (Excel, Outlook, Word, PowerPoint) Able to communicate effectively with a wide range of people Interested in developing their procurement career, including working towards CIPSWhether you have public sector experience or youre coming from a commercial background, if youre keen to grow and make a difference, wed love to hear from you.For additional information please see attached Job description or contact Hayley Watkinson - [email protected]

Person Specification

Qualifications

Essential

• Good general standard of education including Mathematics and English Language to NVQ 4 or relevant equivalent.
• Must be prepared to work towards the completion of the Chartered Institute of Procurement & Supply (CIPs) or equivalent.

Experience

Essential

• Experience persuading and influencing others within a Procurement environment.
• Experience of a customer service and engagement environment.

Desirable

• Willingness to develop self into a full Procurement Specialist role over time.
• Appreciation and understanding of the term whole life costing.
• Experience of competitive quotations and tenders.
• Experience of working within the public sector.
• Experience with the Atamis platform.

Knowledge

Essential

• A good understanding of Procurement knowledge.
• Competent with the Microsoft Office package.
• Good Communication skills: written & oral to explain processes, offer advice and influence decision making.
• Forward thinking with good project management skills
• Interpersonal, able to work as part of a large team.
• Able to use initiative and work independently.
• Well organised & able to prioritise workload to meet specific deadlines.
• Create, develop, and maintain working relationships with all clients to achieve corporate and team objectives.

Person Specification Qualifications Essential Good general standard of education including Mathematics and English Language to NVQ 4 or relevant equivalent. Must be prepared to work towards the completion of the Chartered Institute of Procurement & Supply (CIPs) or equivalent. Experience Essential Experience persuading and influencing others within a Procurement environment. Experience of a customer service and engagement environment. Desirable Willingness to develop self into a full Procurement Specialist role over time. Appreciation and understanding of the term whole life costing. Experience of competitive quotations and tenders. Experience of working within the public sector. Experience with the Atamis platform. Knowledge Essential A good understanding of Procurement knowledge. Competent with the Microsoft Office package. Good Communication skills: written & oral to explain processes, offer advice and influence decision making. Forward thinking with good project management skills Interpersonal, able to work as part of a large team. Able to use initiative and work independently. Well organised & able to prioritise workload to meet specific deadlines. Create, develop, and maintain working relationships with all clients to achieve corporate and team objectives.

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Portsmouth Hospitals University NHS Trust Corporate Hub

Block 4000, Lakeside North Harbour, Western Road, Cosham

Portsmouth

Hampshire

PO6 3EN

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Portsmouth Hospitals University NHS Trust Corporate Hub

Block 4000, Lakeside North Harbour, Western Road, Cosham

Portsmouth

Hampshire

PO6 3EN

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Job summary

Band 5: £32,073

Permanent contract

Do you want to work in an organisation that values you as an individual, in a team that provides multi-disciplinary support, encourages your development, and values your contribution? If so, come and join our fantastic team.

Here at Portsmouth Hospitals University NHS Trust, we are proud to be able to facilitate approximately 5000 births per year. As a Trust, we are lucky to have standalone birth centres, co-located units, and home birth options. This is a really is an exciting time to come and work for Portsmouth Hospitals University NHS Trust as we move forward with our future visions.

Main duties of the job

Midwifery Preceptorship Programme

Following your successful appointment, you will be welcomed by the Midwifery Preceptorship Lead and enrolled onto Portsmouth Hospitals University NHS Trust's tailored Midwifery Preceptorship Programme. Designed in line with the NHS England National Preceptorship Framework, the programme provides a structured and supportive transition from student midwife to confident, autonomous registered practitioner.

Throughout the programme, you will receive dedicated professional, clinical and pastoral support to help consolidate your knowledge, skills and confidence, enabling you to develop safe, effective and compassionate practice within a supportive learning environment.

About us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.

Job summary

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

NHS Band 4 Salary: £28,392 to £31,157 pro rata per annum (actual salary £18,928 - £20,771 per annum)

Hour Per Week: part time, 25 hours

Contract Type: Permanent

Location Base: Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN

Main duties of the job

Key Responsibilities

• Create a positive learning environment to promote staff skills development.
• Engage in one-to-one discussions with end users where necessary, to assess needs, capability, and achievement.
• Convey complex and technical matters clearly and simply to end users.
• Actively contribute to the production of lesson plans, schemes of work, assessments, and end user guides. All course materials should comply with internal quality, working towards NHSD Training & Education standards, with Training documentation reviewed on an annual basis to ensure compliancy.
• Set up applications for training to reflect real life examples, e.g. dummy patient episodes and/or patient context scenarios for use in facilitated learning sessions.
• Self-motivated and capable of demonstrating initiative to solve problems and make decisions
• Logical and efficient, with good attention to detail
• Makes effective use of learning opportunities within and outside the workplace

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and Disability, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.

Job summary

We are seeking a Mental Health Nurse, Social Worker or Occupational Therapy team leader to join our developing primary care Mental Health Team in West PCN. You will be based within GP surgeries and working with service users of adult working age including older persons with mild to moderate mental health difficulties. You will work within scope of practice so if have worked within specialities these skills will be transferable

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

You will contribute to the triage service; offering early assessment, brief interventions and signposting for people with mental health needs in their local communities. You will play an active part in the development of systems and processes which support care delivery within these teams. You will require good communication skills and be able to build positive partnerships with key stakeholders in primary and secondary care. You will work collaboratively with Solent Mind and have peer recovery workers work alongside practitioners in the surgery.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job summary

Southampton Early Intervention in Psychosis Service (EIP) is currently looking for a highly motivated and skilled professional to join the multi-disciplinary team in delivering individual and group interventions to people aged between 14 to 65 year olds who are presenting with first episode psychosis.

The successful candidate will have quality improvement skills and the vision to continue with the development of the service. They will champion a culture based on principles of recovery, choice and personalised care, providing a role model to junior members of the team. They will be compassionate and committed to providing patient centred and evidence based care and will have a awareness of current national drivers relating to working with individuals with a psychotic illness.

Experience of working as a CPN or in this field will be an advantage.

Car driver and use of car within work hours is essential.

If this role sounds of interest to you and you think this could be the right career for you, then please get in touch.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

To maintain a high standard of professional practice in the assessment of care needs, treatment and evaluation of programmes of care.

To undertake initial team assessments of referred clients and report to the referral agents after discussion/supervision from the appropriate Team Meeting. To also undertake joint assessments with colleagues from other disciplines and agencies as and when appropriate.

To complete an accurate assessment of risk with all new clients and provide the initial management plan. All risk management plans will be reviewed and updated as appropriate.

To provide Social Circumstances Reports for Mental Health Act Tribunals and attend as required by the Team Manager.

Where appropriate, to communicate and liaise with other agencies involved in providing health care and social care.

To promote and maintain a close working relationship with medical staff, other nurses and therapists.

To assist in establishing and maintaining lines of communication with wards, and hospital departments, G.Ps, voluntary agencies and other organisations.

To continue to support carers and relatives and engage in carer support and family work interventions.

To contribute to multi-professional assessment and treatment.

To liaise with ward staff/crisis team and provide care co-ordination to clients in hospital

To participate in meetings and to offer suggestions on the development of the Mental Health and Community Psychiatric Service.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence