Job description

Job responsibilities

Package Description:

Urgent Primary Care Doctor Bank (Home Visiting)

Bring urgent primary care to the patients who need it most - in their own homes.

Urgent care is General Practice at its most immediate.

Patients don't always know what they need when they reach us. They may have been referred through NHS 111 and, following clinical assessment, need to be seen in their own home.

What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.

At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Sussex, providing urgent face-to-face care to patients in their own homes. You will have access to IC24s fleet of vehicles and any equipment required to carry out this role, we only need you to bring your clinical expertise.

You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.

If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.

What you'll focus on

Assessing and treating patients who need urgent care

You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.

Patients may be housebound, approaching the end of their life or have an urgent clinical need that means being assessed in their own home is the most appropriate option.

You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.

Making confident clinical decisions

Home visiting requires sound clinical judgement.

You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.

You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.

Delivering care in patients' homes

This role takes urgent primary care beyond the traditional consulting room.

You'll travel to patients across Sussex, with visits allocated through our IC24 dispatch systems.

You'll assess, diagnose, treat and prescribe appropriately, managing a broad range of urgent primary care presentations and providing compassionate care to patients, relatives and carers.

This can include supporting patients who are frail, housebound or receiving palliative and end-of-life care.

Working as one multidisciplinary team

Good urgent care depends on people working well together.

You'll work closely with IC24 drivers and dispatch teams, as well as colleagues across NHS 111, community nursing, pharmacy, paramedic services and primary care.

You'll communicate clearly, share clinical information and work collaboratively to make sure patients receive joined-up care.

Providing the right care in the right place

Not every patient who needs urgent care needs to be in an Emergency Department.

Where clinically appropriate, you'll help patients remain safely in their own homes by putting the right treatment, advice, referrals and safety-netting in place.

You'll liaise with community and primary care services to support continuity of care and recognise when a patient needs escalation to another service or hospital.

Whether you're treating a patient at home, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.

Maintaining excellent clinical standards

You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.

You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.

This is urgent care and variety comes with it

No two sessions will necessarily look the same.

You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward acute illness to complex physical, mental health or social circumstances.

Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information, working independently in a patient's home while remaining connected to the wider IC24 team.

You'll probably thrive here if you:

• Enjoy the variety and unpredictability of urgent care
• Are confident assessing undifferentiated patients
• Can make sound clinical decisions independently
• Are comfortable managing risk and uncertainty
• Have strong face-to-face consultation and home visiting skills
• Communicate clearly and compassionately with patients, relatives and carers
• Are comfortable supporting frail, palliative and end-of-life patients
• Can adapt when service demands change unexpectedly
• Are comfortable working independently while knowing when to seek support

If you prefer a predictable caseload and a fixed clinical environment, home visiting may not be the right fit.

But if you enjoy thinking on your feet, value clinical autonomy and get satisfaction from helping patients receive the care they need in their own homes, we'd like to hear from you.

What you'll bring

You'll:

• Hold current GMC registration
• Be an MRCGP Graduate
• Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
• Have experience of face-to-face clinical consultation
• Have experience of primary care home visiting
• Hold a full clean UK Driving License
• Be comfortable driving both automatic and manual vehicles

The environment you'll work in

Urgent care operates around the needs of our patients, so flexibility is an important part of this role.

You'll work across our Home Visiting Service, travelling to patients in their own homes across Sussex.

You'll work alongside IC24 drivers and dispatch teams, with visits allocated through our dispatch systems using CLEO on Toughbook devices and laptops.

Who are we?

We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.

IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.

We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.

Every day, our people help patients access the care they need, when they need it most.

Locations

Angmering

Eastbourne

Burgess Hill

Woodingdean

Hours

Our service operates 18:30/19:00-08:00 on weekdays and 24 hours at weekends and on Bank Holidays.

What's in it for you?

• Hourly pay of £58.69 per hour plus enhancements for unsociable hours
• Enhanced Bank Holiday rates
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

We celebrate brave ideas and brave people.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Person Specification

Qualifications

Essential

• Hold current GMC registration, Be an MRCGP Graduate, Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience, Have experience of face-to-face clinical consultation, Have experience of primary care home visiting, Hold a full clean UK Driving License, Be comfortable driving both automatic and manual vehicles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Brighton

BN2 6AH

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

The role

We are pleased to announce Operations Officer opportunities within our Integrated Urgent Care Division, supporting NHS 111, Clinical Assessment Services (CAS) and face-to-face services.

This is an excellent opportunity for experienced operational professionals who enjoy leading from the front, supporting colleagues and helping services perform at their best within a fast-paced healthcare environment.

At IC24, our services rely on strong operational leadership to ensure patients receive safe, effective, and responsive care. As an Operations Officer, you'll play a key role in supporting service delivery, monitoring operational performance, and responding to the challenges that arise during a 24/7 operation.

What you'll focus on

Leading operational activity during your shift

You'll provide visible operational leadership across a range of service areas, helping teams respond effectively to demand, challenges and service pressures.

Supporting colleagues and making decisions

You'll act as a key point of support for frontline operational teams, using sound judgement to resolve issues and make informed operational decisions.

Monitoring performance and service levels

You'll oversee queue management and operational performance, ensuring service standards are maintained, and risks are identified and escalated appropriately.

Managing operational pressures

You'll respond to emerging service challenges, workforce pressures, and incidents, working collaboratively with managers and colleagues to maintain service continuity.

Supporting workforce and service coordination

You'll coordinate support for operational teams, Care Co-Ordinators and Navigators, helping ensure resources are deployed effectively.

Working with stakeholders

You'll liaise with internal and external partners, including healthcare professionals, commissioning bodies and service providers, ensuring clear communication and effective collaboration.

Supporting continuous improvement

You'll contribute to quality improvement initiatives and operational developments that enhance service delivery and patient outcomes.

Maintaining safe and compliant services

You'll ensure adherence to organisational policies, procedures, and regulatory requirements while supporting safeguarding and patient safety processes.

The environment you'll work in

IC24's Integrated Urgent Care services operate around the clock, providing support to patients when they need it most.

This role sits at the heart of service delivery and requires individuals who can remain calm under pressure, adapt quickly to changing circumstances, and provide effective leadership during operational challenges.

You will work across multiple service functions and may be required to work flexibly across locations depending on operational needs.

What matters in this role

You're likely someone who:

• Has experience working within NHS, healthcare or urgent care services
• Enjoys leading and supporting colleagues within a busy operational environment
• Makes sound decisions and remains calm under pressure
• Has excellent communication and relationship-building skills
• Is organised, proactive and solutions-focused
• Can analyse information quickly and act appropriately
• Maintains a strong focus on quality, performance and patient outcomes

Most importantly, you'll understand the impact that effective operational leadership has on patient care and service delivery.

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

What's in it for you?

• Competitive hourly rate of £17.10 plus enhancements for unsociable hours
• Opportunity to join the NHS Pension Scheme
• Enhanced Bank Holiday rates
• 6.6 weeks annual leave (25 days + Bank Holidays)
• Enhanced family leave (maternity, paternity and adoption leave and pay)
• Inclusive wellbeing benefits
• Employee Assistance Programme including free 24/7 independent counselling and occupational health services
• Professional development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and references to cover the most recent 3 year period.

For a job description and person specification please see attached.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at [email protected].

Person Specification

Qualifications

Essential

• Has experience working within NHS, healthcare or urgent care services; enjoys leading and supporting colleagues within a busy operational environment; makes sound decisions under pressure; has excellent communication and relationship-building skills; is organised and proactive.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Norwich

NR7 0WF

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Urgent Primary Care Doctor Bank (Urgent Treatment Centres)

Be the clinician patients need when their care can't wait.

Urgent care is General Practice at its most immediate.

Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help.

What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.

At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate.

You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.

If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you.

What you'll focus on

Assessing and treating patients who need urgent care

You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury.

Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.

You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.

Making confident clinical decisions

Urgent Treatment Centres require sound clinical judgement.

You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.

You'll need to be able to assess risk, manage uncertainty and make safe decisions under pressure, recognising when a patient can be treated and discharged and when they need escalation or an alternative care setting.

Working at the heart of urgent care

You'll work in a fast-moving clinical environment where patient needs can vary considerably from one consultation to the next.

You'll see a broad mix of acute illness, minor illness and injury, using your General Practice and urgent care experience to determine the most appropriate course of action.

Some patients will need assessment, treatment and discharge. Others may need further investigation, onward referral or escalation into another part of the healthcare system.

Being able to recognise that difference and make the right decision safely is a fundamental part of the role.

Working as one multidisciplinary team

Good urgent care depends on people working well together.

You'll work alongside nurses, advanced practitioners, reception colleagues, other doctors and allied healthcare professionals, as well as colleagues across Emergency Departments, NHS 111, community services and primary care.

Within our East Kent Urgent Treatment Centres, you'll work as part of the wider East Kent UTC Alliance, alongside colleagues from EKHUFT, Invicta Health CIC, Thanet Health CIC and IC24.

You'll communicate clearly, share clinical expertise and work collaboratively to make sure patients move smoothly through the system.

Providing the right care in the right place

Not every patient who arrives at hospital needs Emergency Department care.

You'll help assess, prioritise and redirect patients where clinically appropriate, supporting people to access the right level of care while helping reduce unnecessary pressure elsewhere in the system.

Whether you're treating and discharging a patient, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.

Maintaining excellent clinical standards

You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.

You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.

This is urgent care - and variety comes with it

No two sessions will necessarily look the same.

You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward minor illness to more complex physical, mental health or social circumstances.

Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information and balance the needs of several patients at once.

You'll probably thrive here if you:

• Enjoy the variety and unpredictability of urgent care
• Are confident assessing undifferentiated patients
• Can make sound clinical decisions under pressure
• Are comfortable managing risk and uncertainty
• Have strong face-to-face consultation and triage skills
• Communicate clearly and compassionately with patients, relatives and carers
• Enjoy working within a busy multidisciplinary clinical environment
• Can adapt when service demands change unexpectedly
• Are comfortable working independently while knowing when to seek support

If you prefer a predictable caseload and a slower-paced clinical environment, an Urgent Treatment Centre may not be the right fit.

But if you enjoy thinking on your feet, value clinical variety and get satisfaction from helping patients at the point they need care most, we'd like to hear from you.

What you'll bring

You'll:

• Hold current GMC registration
• Be an MRCGP Graduate
• Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
• Have experience of face-to-face clinical consultation
• Be confident assessing and managing undifferentiated patients
• Be comfortable making autonomous clinical decisions and managing risk
• Have strong communication and clinical record-keeping skills
• Be able to work effectively as part of a multidisciplinary team

The environment you'll work in

Urgent care operates around the needs of our patients, so flexibility is an important part of this role.

Hours include evenings, weekends, overnights and Bank Holidays.

You'll work within our East Kent Urgent Treatment Centres, alongside colleagues from across the wider urgent and emergency care system.

It's a responsive clinical environment where demand and priorities can change quickly. You'll need to be comfortable adapting while maintaining safe, effective and patient-centred care.

Who are we?

We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.

IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.

We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.

Every day, our people help patients access the care they need, when they need it most.

Locations

William Harvey Hospital, Ashford

Queen Elizabeth The Queen Mother Hospital, Margate

Kent and Canterbury Hospital, Canterbury

What's in it for you?

• Hourly pay of £58.69 per hour plus enhancements for unsociable hours
• Enhanced Bank Holiday rates
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

We celebrate brave ideas and brave people.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Person Specification

Qualifications

Essential

• Current GMC registration, MRCGP Graduate, relevant clinical experience in areas like Primary Care, Emergency Medicine, A&E, or previous Out of Hours expertise, strong face-to-face clinical consultation experience, confidence in assessing and managing undifferentiated patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Ashford

TN24 0GP

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Urgent Primary Care Doctor Bank (Home Visiting)

Bring urgent primary care to the patients who need it most - in their own homes.

Urgent care is General Practice at its most immediate.

Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home.

What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.

At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent.

You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes.

If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.

What you'll focus on

Assessing and treating patients in their own homes

You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.

You'll see patients with a broad range of urgent primary care needs, considering not just the immediate clinical problem but their wider circumstances, environment and support needs.

You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.

Making confident clinical decisions

Home visiting requires sound clinical judgement.

You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.

You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.

Treating the whole patient

Seeing someone in their own home can give you a very different perspective on their health.

You'll care for patients across ages and backgrounds, including older and frail patients, people with complex health needs and those approaching the end of their lives.

You'll consider the patient's clinical presentation alongside their environment, support network and wider circumstances to determine what they need to remain safe.

Keeping patients safely in their community

Not every patient who needs urgent care needs to be in an Emergency Department.

Where clinically appropriate, you'll help patients remain safely at home by putting the right treatment, advice, referrals and safety-netting in place.

You'll work with community nursing, pharmacy, paramedic, primary care and wider healthcare teams to support continuity of care.

And when hospital or another service is the right place for a patient, you'll recognise that and escalate appropriately.

Working independently, but never in isolation

Home visiting is autonomous by nature.

You'll be making important clinical decisions in patients' homes without the immediate infrastructure of a traditional clinical setting around you.

But you'll remain part of the wider IC24 team.

You'll work closely with our drivers and dispatch colleagues and communicate with other health and care professionals to make sure patients receive timely, joined-up care.

Maintaining excellent clinical standards

You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.

You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.

This is urgent care beyond the consulting room

No two home visits will necessarily look the same.

You'll see patients with everything from relatively straightforward acute illness to complex physical, mental health and social circumstances.

Sometimes the answer will be clear.

Sometimes you'll need to piece together limited information, understand what's happening around the patient and make an important clinical decision without having every investigation immediately available.

You'll probably thrive here if you:

• Enjoy autonomous clinical practice
• Are confident assessing undifferentiated patients
• Have strong face-to-face consultation and home visiting skills
• Can make sound clinical decisions independently
• Are comfortable managing risk and uncertainty
• Can make safe decisions without having every investigation immediately available
• Are confident caring for frail, complex and end-of-life patients
• Communicate clearly and compassionately with patients, relatives and carers

If you prefer working within a predictable clinic environment with immediate access to a wider clinical team, home visiting may not be the right fit.

But if you value clinical autonomy, variety and the opportunity to deliver genuinely patient-centred care in people's own homes, we'd like to hear from you.

What you'll bring

You'll:

• Hold current GMC registration
• Be an MRCGP Graduate
• Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
• Have experience of face-to-face clinical consultation

The environment you'll work in

Urgent care operates around the needs of our patients, so flexibility is an important part of this role.

Hours include evenings, weekends, overnights and Bank Holidays.

You'll work from our Kent Home Visiting dispatch points, travelling out into the community to assess and treat patients in their own homes.

Home visiting is responsive by nature, so priorities can change during a shift. You'll need to be comfortable adapting while maintaining safe, thoughtful and compassionate care.

Who are we?

We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.

IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.

We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.

Every day, our people help patients access the care they need, when they need it most.

Locations

Margate Pilgrims Hospice - Queen Elizabeth The Queen Mother Hospital, Ramsgate Road, Margate, CT9 4AD

Canterbury Medical Practice - The Annexe, Canterbury Medical Practice, Ethelbert Road, Canterbury, CT1 3NR

IC24 - Kingston House, The Long Barrow, Orbital Park, Ashford, TN24 0GP

What's in it for you?

• Hourly pay of £58.69 per hour plus enhancements for unsociable hours
• Enhanced Bank Holiday rates
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

We celebrate brave ideas and brave people.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Person Specification

Qualifications

Essential

• You'll hold current GMC registration and be an MRCGP Graduate. Relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience and have experience of face-to-face clinical consultation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Ashford

TN24 0GP

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Practice Nurse - Primary Care

The Role

Primary care nursing is about more than treatment - its about prevention, education, long-term condition management and helping patients achieve better health outcomes.

At IC24, were looking for a Practice Nurse who is passionate about delivering high-quality patient care and enjoys working as part of a multidisciplinary team. This is an opportunity to use your clinical expertise across a broad range of nursing services while supporting patients at every stage of their healthcare journey.

Working in accordance with the NMC Code of Conduct, you will provide assessment, treatment, screening, health education and clinical advice to patients. You will work within practice protocols, policies and patient group directions, delivering care independently and alongside GPs, nursing colleagues and the wider healthcare team.

This role is ideal for an experienced Practice Nurse with expertise in chronic disease management, cervical screening, wound care, health promotion and preventative healthcare.

What you'll focus on

Delivering exceptional patient care

Youll provide high-quality nursing assessment, treatment and health education services, ensuring care is delivered safely, effectively and in line with best practice guidelines.

Managing long-term conditions

Youll support patients with chronic diseases including asthma, diabetes and cardiovascular conditions, undertaking reviews, monitoring treatment effectiveness, identifying abnormalities and developing individualised management plans.

Promoting health and wellbeing

Youll undertake health screening, NHS Health Checks, risk assessments and health promotion activities, helping patients identify and manage potential health concerns through education and preventative care.

Providing specialist nursing interventions

Youll deliver cervical screening, wound care, immunisations, travel health services, ear care, phlebotomy, ECGs, blood pressure monitoring, blood glucose monitoring and smoking cessation reviews.

Managing clinical risk

Youll identify significant abnormalities, recognise safeguarding concerns and ensure appropriate referrals are made for vulnerable adults, children and patients requiring additional support.

Supporting quality and service delivery

Youll ensure investigations required for QOF and Enhanced Services are completed and accurately coded, contributing to high-quality clinical outcomes and service performance.

Leading and supporting colleagues

Youll provide support and guidance to Healthcare Assistants and General Practice Assistants, contributing to supervision, workforce development and continuous improvement across the nursing team.

What matters in this role

We're not looking for one type of nurse - but there are some things that matter.

Youre likely someone who:

Holds a current NMC Nursing qualification and registration Has previous nursing experience, ideally within a general practice setting Has experience in chronic disease management, including asthma and diabetes Isconfident undertaking cervical screening, wound care and health assessments Demonstrates excellent communication andinterpersonal skills Understands the importance ofconfidentiality and information governance Has a patient-centred, holistic approach to care Is confident, adaptable and committed to continuous improvement

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services.

IC24 provides services to over 6 million patients, including GP-led out-of-hours services, NHS 111, primary care and secondary care support services.

Location

Hastings - Station Plaza

Hours Available

Part time 16 hours per week

What's in it for you?

Annual Salary of £46,066.59 pro rata Opportunity to join the NHS Pension Scheme Additional annual leave above statutory minimum based on service Enhanced family leave (maternity, paternity and adoption leave and pay)Inclusive wellbeing benefits Employee Assistance Programme including free 24/7independent counselling and occupational health services Professional development and learning opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

We celebrate brave ideas and brave people.

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

Person Specification

Qualifications

Essential

• Holds a current NMC Nursing qualification and registration Has previous nursing experience, ideally within a general practice setting Has experience in chronic disease management, including asthma and diabetes Is confident undertaking cervical screening, wound care and health assessments Demonstrates excellent communication and interpersonal skills Understands the importance of confidentiality and information governance Has a patient-centred, holistic approach to care Is confident, adaptable and committed to continuous improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Hastings

TN34 1BA

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Lead Nurse / Advanced Practitioner

Build the nursing and clinical teams that will change how primary care is delivered in your Brighton community.

This isn't a role for someone looking to simply step into an established team and maintain the status quo.

We're looking for a Lead Nurse / Advanced Practitioner with a builder's mindset - someone who enjoys creating, improving and leading through change, and who is excited by the opportunity to help shape what a great primary care team looks like from the ground up.

Over the last two years, we've been on a significant transformation journey across our Brighton practices. We've made substantial changes to how we work, strengthened our clinical and operational approach and are now bringing our Sussex practices much closer together, enabling teams to share expertise, resources and support.

We're now taking the next step.

Allied Medical Practice and Ship Street Surgery are coming together as one group, with plans to move into purpose-built practices next year. This will give us the capacity and infrastructure to significantly grow our patient population and build a modern primary care service for the future.

That's where you come in.

We're looking for someone who wants to help build the team, the culture and the clinical service that will take us into that next chapter.

This is a genuine opportunity to make your mark.

The role

As Lead Nurse / Advanced Practitioner, you'll combine advanced clinical practice with visible, hands-on leadership.

You'll be responsible for developing our nursing and healthcare assistant workforce, establishing high clinical standards and creating a culture where people are supported to learn, improve and deliver excellent patient care.

You'll work closely with Practice Managers, Clinical Leads and the wider multidisciplinary team to turn our ambitions into reality.

There is already a significant amount of good work happening - but we're not finished.

We're ambitious about where these practices can go, and we're looking for someone who is equally ambitious about what they can build.

You won't be joining simply to inherit a finished model. You'll have the opportunity to help shape it.

What you'll focus on

Building and developing the clinical team

You'll provide leadership, coaching and mentorship to Practice Nurses and Healthcare Assistants, helping to establish a strong, capable and confident clinical workforce.

You'll have a particularly important role in building team capability and culture, creating clear expectations and supporting colleagues to develop.

Setting the clinical standard

You'll provide advanced clinical assessment and care while acting as a visible role model for clinical excellence.

You'll help establish consistent standards of practice, ensuring patients receive safe, effective and evidence-based care.

Driving quality and governance

You'll play a key role in strengthening clinical governance, audit, quality improvement and compliance.

You'll be comfortable identifying where things need to improve - and, importantly, you'll enjoy working out how to make those improvements happen.

Leading change

Change is a significant part of this role.

You'll help implement new ways of working, develop clinical pathways and bring colleagues with you as we continue to evolve the service.

We're looking for someone who can stay positive and focused when things are changing, adapt quickly and keep the bigger picture in mind.

Developing people

You'll create opportunities for colleagues to learn, grow and take ownership of their professional development.

Through coaching, mentoring, one-to-ones and development plans, you'll help build a team that is confident, accountable and proud of the care it provides.

Improving the service

You'll work with clinical and operational colleagues to identify opportunities to improve patient outcomes, access, preventative care and the overall patient experience.

You'll be encouraged to challenge existing ways of working and bring forward brave ideas about how we can do things better.

Working as one team

Our Brighton practices are increasingly connected to our wider IC24 primary care network across Sussex.

You'll have access to colleagues, expertise and support across our other practices, giving you the opportunity to learn from what works elsewhere and share your own ideas and successes.

This is a role for a builder

We're deliberately looking for someone who is comfortable with transformation rather than maintenance.

You may be at your best when:

• You're given a challenge and asked to work out how to solve it.
• You enjoy building teams and developing people.
• You're comfortable when not everything is perfect yet.
• You can adapt quickly when priorities or circumstances change.
• You have the confidence to challenge established ways of working constructively.
• You don't need everything mapped out before you get started.
• You can bring people with you through change while maintaining clear standards.
• You are resilient, pragmatic and solutions-focused.
• You see problems as opportunities to improve rather than reasons why something can't be done.
• You want to leave a service significantly better than you found it.

If you need a completely established team, fixed processes and a service that simply needs maintaining, this probably isn't the role for you.

But if the idea of building something from the ground up, developing a team and seeing your impact translate directly into better patient care excites you, we'd love to hear from you.

What we're looking for

You'll need:

• First Level Registered Nurse with current NMC registration
• Non-Medical Prescribing qualification
• Experience working within General Practice, Primary Care or Urgent Care
• Strong clinical leadership and decision-making skills
• Experience supporting, mentoring or managing clinical teams
• Understanding of clinical governance, quality improvement and audit
• A genuine interest in developing people and building high-performing teams
• Strong communication and relationship-building skills
• The resilience, adaptability and confidence to lead through change
• A proactive, organised and continuous-improvement mindset

We're particularly interested in people who have built or transformed teams, services or ways of working - whether that's within primary care, urgent care or another complex healthcare environment.

Most importantly, you'll care deeply about patients, have high clinical standards and genuinely enjoy helping people and services become better.

Why now?

We're at an exciting point in the journey.

Over the next few years we're bringing our Sussex practices closer together, creating stronger links between teams and sharing expertise and resources across our services.

At Brighton, Allied Medical Practice and Ship Street Surgery are being brought together as one group, with plans to move into purpose-built practices next year.

That investment will give us the opportunity to significantly increase our capacity and grow our patient population, and deliver exceptional care to the residents of Brighton.

We're not looking for someone to simply run the nursing team we have today. We're looking for someone who wants to help build the nursing team we'll need tomorrow.

Who are we?

Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.

Every day, our people help patients access the care they need, when they need it most.

As a social enterprise, we're driven by purpose. We reinvest in our services and our people, and we're committed to finding better ways to deliver care for the communities we serve.

We celebrate brave ideas and brave people.

Location

Allied Medical Practice, Brighton

Travel to other IC24 sites may occasionally be required to support service needs.

What's in it for you?

• £54,140.87 per annum
• 6.6 weeks' annual leave
• Access to the NHS Pension Scheme
• Learning and development opportunities to support your career journey
• Employee Assistance Programme including free 24/7 counselling support
• Access to health and wellbeing initiatives
• Blue Light Card discounts
• Colleague recognition and reward schemes
• The opportunity to play a key leadership role in a growing and transforming service
• The chance to build a team and shape a service rather than simply inherit one
• The opportunity to make a genuine and lasting impact within a growing Social Enterprise

We celebrate brave ideas and brave people.

careers.ic24.org.uk

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, a satisfactory enhanced DBS check and satisfactory references.

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

#LI-LJ1

Person Specification

Qualifications

Essential

• First Level Registered Nurse with current NMC registration, Non-Medical Prescribing qualification, experience in General Practice, Primary Care, or Urgent Care, strong clinical leadership and decision-making skills, experience mentoring or managing clinical teams, understanding of clinical governance, quality improvement and audit, strong communication skills, resilience, adaptability, and confidence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Church Surgery

BN2 4ES

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)