Job summary

The Perinatal CMHT are looking for an enthusiastic Band 6 CPN to join our team in South Derbyshire, based at the Radbourne Unit, Derby. Experience of the Perinatal service is not required but an keen interest in the area is essential. The Post is for a specialist assessor role who will have previous experience of completing in-depth assessments and will be responsible for assessing a range of mental health difficulties suffered by pregnant women and those with infants up to two years old. this will include identifying risk factors, evaluating the parent-infant relationship, and determining the most appropriate treatment pathway. This may include signposting and referring on to psychological therapies, primary care, third sector organisations and also referrals within the perinatal mental health for specific pathways

This post is 37.50 per hours a week, and is a Fixed term 12 Month contract

The perinatal mental health service cares for women who are suffering with moderate to severe mental health problems, from the end of the first trimester in pregnancy up until the baby is two years old.

The service works with women and their families from Derby City and North and South Derbyshire .

Main duties of the job

You will work as a member of the multi-disciplinary community team offering a comprehensive perinatal mental health service to women experiencing mental health difficulties in the perinatal period.

You will be responsible for facilitating assessments of women with a range of mental health difficulties and where appropriate signposting to other services. you may support in the triaging of referrals into the team on a rota basis. We also operate a dedicated advice line where you will be able to support and advise other professionals who are thinking of referring into our service.

You will need to work collaboratively and communicate effectively across primary care, secondary care and children's social care agencies.

We are committed to the training and development of future nurses who we have on regular placement and you will be expected to contribute to this through mentorship and facilitating learning opportunities.

About us

We are a well established team, with a wealth of experience in this area and pride ourselves on delivering quality care to our patients and their families.

Our service has been accredited for many years by the Royal College of Psychiatrists Care Quality Network for Perinatal Mental Health, as we have met and adhere to the required standards for delivering perinatal care in the community, ensuring best practise is adhered to.

We have a weekly MDT where you will be able to discuss referrals and the recent assessments you have carried out along with any support you may need to outcome these.

Local induction, along with the Trusts corporate induction, will be provided and there are opportunities available to access training to support the development of your knowledge and skills in this area. Induction will also include shadowing experienced members of the team and regular clinical, managerial and team supervision.

Job summary

Please note, if a high volume of applications is received, this advert may close early so please ensure you submit your application without delay.

Are you an experienced and creative RMN who wants to have the opportunity to influence the development of a new service? Are you someone who is looking for a different way of working? Do you have a passion for working with people with complex mental health needs?

Derbyshire Healthcare is transforming its Mental Health Rehabilitation offer and developing its Community Rehabilitation Services. We are looking for practitioners who want to be part of the new service where occupational and psychological approaches arecentral to successfully working with people who have complex mental health needs.

You will have a passion for co-production and working collaboratively with the voluntary, community and social enterprises in Derby and Derbyshire.

We want people to join our team whose clinical ability is underpinned by values-based practice and structured with evidence-based interventions. These exciting and innovative roles are an opportunity to work with service users using meaningful activities and to help people build their skills and well-being in a person-centred, recovery focused way.

You will work across the MDT and be involved with assessment, service development and providing clinical interventions specific to your professional speciality and past experience.

Main duties of the job

To work across the adult rehabilitation services, offering senior clinical leadership and having clinical responsibility across the service.

Be responsible for the assessment, planning, implementation, and evaluation of evidence-based programmes of care to the group of service users supported by the community rehabilitation service.

Use advance clinical skills and expert knowledge to assess mental health, social and occupational needs of the defined client group.

Work within a multidisciplinary team (MDT) structure that ensures effective care planning and treatment. This will include care coordination and carrying out treatment activity with other professionals and external agencies.

Being responsible for the planning, allocation and delegation of duties and care priorities to the MDT.

Provide support, advice, education and information to services users and their relatives/ carers as needed. This will include involving service users and carers in the ongoing planning and delivery of care.

Work collaboratively across the MDT, reporting, and supporting the team caseload as required.

Develop and maintain effective partnerships with stakeholders, professionals, and agencies across the ICB footprint and beyond to ensure effective and safe care and discharge.

About us

Join 'Team Derbyshire Healthcare' and our friendly and supportive team to become part of a compassionate and enthusiastic workforce committed to a vision of 'making a positive difference'.

Derbyshire Healthcare's CQC rating was 'good' overall with some outstanding services, and staff rated the Trust highly on health and wellbeing, morale, and immediate managers.

We have excellent opportunities to further develop specialist skills in rehabilitation and you will be part of the development and evaluation of this new and innovative service.

Job summary

Join our friendly Community Mental Health Team in Derby City.

Are you a Mental Health Nurse looking for an exciting opportunity to make a real difference? We invite you to join our well-established and innovative long term offer, community mental health team in Derby City.

Our multidisciplinary team delivers both short-term and long-term interventions for adults with complex mental health needs, offering a diverse and rewarding role in a supportive and forward-thinking environment.

• Robust clinical and managerial supervision

• Ongoing training and development opportunities

• A supportive environment to help you grow professionally and explore your areas of interest

• A strong emphasis on staff wellbeing

• A welcoming, inclusive, and supportive team culture

We're seeking warm, engaging, and person-centred professionals who are committed to empowerment and recovery for service users and their families. To be considered, you must:

• Hold a Mental Health Nursing qualification

• Have post-qualification experience in mental health

• Be a strong communicator who demonstrates respect, dignity, and compassion

You'll be part of a team that offers a broad range of interventions, tailored to meet the diverse needs of our service users, always with a focus on recovery.

We highly encourage informal visits or discussions with the appointing manager before applying.

Main duties of the job

• Provide specialist mental health nursing interventions to adults with severe and enduring mental health needs within a community setting.

• Manage a defined caseload of service users, delivering recovery-focused, person-centred care.

• Undertake comprehensive assessments, risk assessments, and develop and review care plans under the Care Programme Approach (CPA).

• Contribute to and support the team's duty system, responding to urgent or unplanned needs.

• Work collaboratively as part of a multidisciplinary team, maintaining strong communication with colleagues, service users, carers, and partner agencies.

• Act as a mentor and role model to junior staff and students, offering supervision and guidance.

• Maintain accurate and timely clinical records in line with trust policies and professional standards.

• Support service users in their recovery journey, promoting independence, social inclusion, and overall well-being.

• Apply up-to-date knowledge of relevant NMC standards and ensure high standards of professional practice.

• Travel independently across a large geographical area to meet the needs of the service.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Job summary

We are looking for an organised, proactive and professional Band 3 Team Administrator to support our Liaison & Diversion and Reconnect services.

This is a varied role providing high-quality administrative support across busy criminal justice services working with people in police custody, courts, probation, prisons and the community.

You will help coordinate appointments, meetings, correspondence, records, data, reports and day-to-day team processes, while supporting managers and clinicians with key administrative tasks. You will also help maintain accurate information relating to activity, sickness, annual leave and service performance, and may act as a point of contact for colleagues, partner agencies and other services.

You will need excellent communication and organisational skills, confidence using Microsoft Office and electronic record systems, and the ability to manage competing priorities while maintaining accuracy, confidentiality and professionalism.

We are looking for someone who is dependable, flexible and able to work both independently and as part of a multidisciplinary team. This is an opportunity to support services that aim to reduce health inequalities, improve continuity of care and help people engage with the right support at key points in the criminal justice pathway.

Main duties of the job

The Team Administrator will provide high-quality administrative support across the Liaison & Diversion and Reconnect services, helping both teams to run smoothly, efficiently and professionally.

Key duties will include arranging meetings and appointments, preparing agendas and taking minutes, managing correspondence, maintaining accurate electronic records, supporting data collection and reporting, and responding to telephone and email enquiries. The postholder will also support day-to-day staff administration, including annual leave, sickness recording, training information and other workforce processes.

The role will involve regular liaison with clinicians, managers, police, probation, prison staff, other partner agencies and wider Trust services, ensuring information is communicated accurately and handled confidentially.

You will use Microsoft Office and electronic patient record systems to support service activity, maintain databases and produce routine reports. You will need to manage competing priorities, resolve routine queries using initiative and escalate issues appropriately.

The postholder will work closely with other administrative colleagues, provide cover when required, support new starters and contribute to improving administrative systems and processes across L&D and Reconnect.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible

• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service

• Yearly appraisal and commitment to ongoing training

• Generous NHS pension scheme

• Good maternity, paternity and adoption benefits

• Health service discounts and online benefits

• Incremental pay progression

• Free confidential employee assistance programme 24/7

• Access to our LGBT+ network, BAME Network and Christian Network

• Health and wellbeing opportunities

• Structured learning and development opportunities

Job summary

Would you like to be part of a team that goes above and beyond in delivering innovative and holistic care in order to do this?

Then the High Peak and Norh Dales Inreach and Home Treatment team welcomes your application!

Based in Bakewell, our service promotes a person-centred and non-pharmacological approach to support older adults with functional health , who may be experiencing or approaching a crisis in their mental health.

We cover the High Peak and North Dales area of Derbyshire.

The aim of the service is to assist in maintaining the independence and dignity of those living with dementia, with the ultimate goal of preventing hospital admission where possible.

In addition the IRHTT can support early discharge from hospital, working closely with carers and relatives to facilitate this.

The service operates a service 365 days a year,9am-5pm seven days a week and Bank Holidays.

Main duties of the job

You will:

• Employ a wide range of skills, building on and developing their expertise in managing complex cases as part of a wider multi-disciplinary team, which includes Occupational Therapy, Physiotherapy, Nurses, Specialist Support Workers, Psychology and a Consultant Psychiatrist.
• Be clinically responsible for supporting the delivery of a flexible, responsive local service within the community.
• Be expected to travel independently across the catchment area of the service and occasionally outside of this if required.
• Work a shift pattern facilitating the service, which operates 7 days per week.
• Undertake the Duty role; triaging referrals, allocating visits, preparing and delivering handover, ensuring colleagues are "safe and well".
• Work as part of a MDT; liaising with a multitude of different professionals and agencies.
• Complete initial assessments of patients.
• Apply knowledge of the Mental Capacity Act and Mental Health Act when required.
• Assess risk and formulating safety plans accordingly.
• Formulate person-centred care plans focusing on non-pharmacological interventions.
• In-reach to inpatient wards, attending 117 meetings.
• Visit patients in their own home and those in 24 care.
• Utilise the EPR to ensure excellent documentation of patient assessment and treatment.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the Trust."

"As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visa's and Immigration. Please note without previous NHS Service you will commence at the bottom of the pay band which currently does not meet the minimum salary requirement for sponsorship for this post. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK (www.gov.uk)

Job summary

Are you passionate about supporting young people and their mental health?

We're looking for a caring, committed professionals to join our Child and Adolescent Mental Health Services (CAMHS) Recovery team based in Long Eaton and/or at Dale Bank view in Swadlincote. Whether you're a Mental Health Nurse, Social Worker, or Occupational Therapist with experience in mental health, we'd love to welcome you into our team.

This post will predominantly be based within Erewash &/or South Derbyshire

In this rewarding role, you'll support children and young people up to age 18 who are experiencing a wide range of mental health needs, including trauma, anxiety, depression, neurodevelopmental conditions, and self-harm.

You'll be part of a compassionate, experienced team that works collaboratively to provide thoughtful and effective care. We offer a wide range of therapeutic approaches within CAMHS, including CBT, Family Therapy, and DBT, and we're committed to helping you grow professionally through regular supervision, development opportunities, and strong team support.

Main duties of the job

You will be supported to develop knowledge and skills in working systemically with children and families within our experienced, multi-disciplinary teams.

We welcome applications from mental health nurses currently working with adults who want to develop a career within CAMHS.

Through robust supervision and training opportunities, we will aim to develop your knowledge, skills and experience within a CYP IAPT Service.

The service is a locality-based model, which ensures strong team working and high levels of locality knowledge.

The team is supported by a Team Manager and senior clinicians within the service.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Job summary

How would you like to provide high-quality care for our young people and future generations, supported by an exceptional team of health professionals all working towards one goal - "to improve the health and wellbeing of the people we serve"?

We have an exciting opportunity for a Registered Nurse to join our School Nursing service during an exciting time of the development of The Lancaster Model.

If you are committed to improving outcomes for children, young people and their families, we would like to hear from you.

You will work under the lead of the Specialist Community Public Health Nurse (SCPHN), working within the public health framework (0-19), to meet the prioritised holistic needs of family's children & young people.

For this post you will need to be proactive and enthusiastic as you will be key to assessing the health needs of children and young people and implementing and evaluating programmes of intervention for a defined school health caseload.

Please note: Interviews will not be scheduled prior to the week of December 9th.

Main duties of the job

Assessing the health needs of school age children and young people.

Implementing and evaluating programmes of intervention for a defined school age caseload.

Work within the 0-19 framework ensuring a seamless service to the family.

To work collaboratively and in partnership with other agencies and partners, ensuring a seamless delivery of services.

To hold child protection responsibilities within a caseload with support/supervision from the named SCPHN in line with service delivery and local policies.

To support, mentor and supervise appropriate members of the team.

The Trust strongly believes in putting people first and putting our colleagues at the centre of everything we do. This would include an induction package as soon as you start, regular managerial, clinical and safeguarding supervision and an annual appraisal to identify development opportunities. Staff well-being is paramount to the organisation and there are several health initiatives to support this and for you to get involved in.

So come and join a great place to work!!

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBTI+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Job summary

Please note, if a high volume of applications is received, this advert may close early so please ensure you submit your application without delay.

An exciting opportunity has arisen for an enthusiastic individual to work in our busy, friendly Patient Experience Team. We provide support for service users and carers in relation to the feedback we receive, including enquiries, concerns, complaints and compliments. This requires established skills in receiving, analysing and resolving a wide range of issues, which can be complex and highly sensitive.

Main duties of the job

Working within the Trust's Patient Experience Team, ensuring we meet national and local standards. To undertake delegated duties to ensure the delivery of an effective, visible and accessible Patient Experience service which meets the required standards across all Trust services throughout Derbyshire, this includes dealing with general feedback as well as concerns, complaints, comments and compliments using Trust procedures. To respond to Closer Look and Quick Resolution complaints following Trust processes, resolving matters sometimes in difficult circumstances. To offer information, advice, support and signpost people when required. To provide a listening service for patient, carers, and relatives concerns, ensuring that their contact with the Trust is as easy as possible.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

383-COR-7221-26-D

Job locations

Kingsway Hospital

Kingsway

Derby

DE22 3LZ

United Kingdom

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Job description Job responsibilities Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Essential

Essential

• oEducated to 'A' level or equivalent experience, including English language GCSE grade C or above or equivalent.
• oCustomer Services NVQ Level 3 or equivalent knowledge and/or experience
• oClear understanding of the NHS Complaints Procedure (Local resolution and Ombudsman)
• oUnderstanding of the Data Protection issues, Freedom of Information Act, Caldecott guidelines and Confidentiality policies, when dealing with patients and the public and any information stored about them

Desirable

• oBond Solon BTEC level 5 Complaints Training
• oMediation/facilitation skills
• oExperience of working with mental health service users & carers
• oExperience of using Datix system
• oUnderstanding of Patient Experience

Experience

Essential

• oComplaints handling experience

Desirable

• NHS/Social Care experience

Person Specification Essential Essential oEducated to 'A' level or equivalent experience, including English language GCSE grade C or above or equivalent. oCustomer Services NVQ Level 3 or equivalent knowledge and/or experience oClear understanding of the NHS Complaints Procedure (Local resolution and Ombudsman) oUnderstanding of the Data Protection issues, Freedom of Information Act, Caldecott guidelines and Confidentiality policies, when dealing with patients and the public and any information stored about them Desirable oBond Solon BTEC level 5 Complaints Training oMediation/facilitation skills oExperience of working with mental health service users & carers oExperience of using Datix system oUnderstanding of Patient Experience Experience Essential oComplaints handling experience Desirable NHS/Social Care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway Hospital

Kingsway

Derby

DE22 3LZ

United Kingdom

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway Hospital

Kingsway

Derby

DE22 3LZ

United Kingdom

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Job summary

Please note, if a high volume of applications is received, this advert may close early so please ensure you submit your application without delay.

An exciting opportunity has arisen for an enthusiastic individual to work in our busy, friendly Patient Experience Team. We provide support for service users and carers in relation to the feedback we receive, including enquiries, concerns, complaints and compliments. This requires established skills in receiving, analysing and resolving a wide range of issues, which can be complex and highly sensitive.

Main duties of the job

Working within the Trust's Patient Experience Team, ensuring we meet national and local standards. To undertake delegated duties to ensure the delivery of an effective, visible and accessible Patient Experience service which meets the required standards across all Trust services throughout Derbyshire, this includes dealing with general feedback as well as concerns, complaints, comments and compliments using Trust procedures. To respond to Closer Look and Quick Resolution complaints following Trust processes, resolving matters sometimes in difficult circumstances. To offer information, advice, support and signpost people when required. To provide a listening service for patient, carers, and relatives concerns, ensuring that their contact with the Trust is as easy as possible.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

383-COR-7221-26-C

Job locations

Kingsway Hospital

Kingsway

Derby

DE22 3LZ

United Kingdom

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Job description Job responsibilities Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Essential

Essential

• oEducated to 'A' level or equivalent experience, including English language GCSE grade C or above or equivalent.
• oCustomer Services NVQ Level 3 or equivalent knowledge and/or experience
• oClear understanding of the NHS Complaints Procedure (Local resolution and Ombudsman)
• oUnderstanding of the Data Protection issues, Freedom of Information Act, Caldecott guidelines and Confidentiality policies, when dealing with patients and the public and any information stored about them

Desirable

• oBond Solon BTEC level 5 Complaints Training
• oMediation/facilitation skills
• oExperience of working with mental health service users & carers
• oExperience of using Datix system
• oUnderstanding of Patient Experience

Experience

Essential

• oComplaints handling experience

Desirable

• NHS/Social Care experience

Person Specification Essential Essential oEducated to 'A' level or equivalent experience, including English language GCSE grade C or above or equivalent. oCustomer Services NVQ Level 3 or equivalent knowledge and/or experience oClear understanding of the NHS Complaints Procedure (Local resolution and Ombudsman) oUnderstanding of the Data Protection issues, Freedom of Information Act, Caldecott guidelines and Confidentiality policies, when dealing with patients and the public and any information stored about them Desirable oBond Solon BTEC level 5 Complaints Training oMediation/facilitation skills oExperience of working with mental health service users & carers oExperience of using Datix system oUnderstanding of Patient Experience Experience Essential oComplaints handling experience Desirable NHS/Social Care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway Hospital

Kingsway

Derby

DE22 3LZ

United Kingdom

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway Hospital

Kingsway

Derby

DE22 3LZ

United Kingdom

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)