Job summary

Senior Sister/Charge Nurse, Band 7

The post holder will be a clearly identifiable senior clinical staff member, and team leader. They will have significant clinical experience, provide sound clinical expertise to their team, and coordinate and deliver high quality care.

They will be a role model for expert clinical care, and lead on specific projects / management functions as delegated by the Matron or Lead nurse.

They will role model the identified Trust values at all times. They will be responsible for leading a team.

They will be activity involved in unit and trust activities and be aware of significant changes and developments in critical care.

The poster holder will be accountable for the operational management of the unit on a day-by-day basis ensuring a safe, effective, quality service is delivered to patients and their families.

Main duties of the job

They will be activity involved in unit and trust activities and be aware of significant changes and developments in critical care.

The poster holder will be accountable for the operational management of the unit on a day-by-day basis ensuring a safe, effective, quality service is delivered to patients and their families

Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values

Ensure that the team promote, ensure and adhere to the Trust safeguarding polices

Undertake effective multi professionally work with colleagues to deliver care

Coordinate and manage nurse led clinics where appropriate

Coordinate specialist functions, including making clinical decisions where appropriate

Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives

Deliver and supervise a high quality patient experience

Work with manager to collect and disseminate data on quality indicators etc, in line with national and Trust objectives

Maintain a safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values

Promote and maintain patient safety at all times, including proactively implementing falls and pressure ulcer prevention and safe medicine management

Lead role in the detection, management and prevention of safeguarding issues

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

Band 2, Assistant Patient Administrator - Maternity and Ante natal

West Middlesex University Hospital, Isleworth

We are looking for a friendly, self-motivated and confident person who has experience of providing a high level standard of customer care. The post holder will provide a comprehensive patient focused reception and Adminservice working in our Maternity and Ante natal department.

If you enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.

The successful candidate must have previous reception experience and have excellent communication and customer service skills.

Working Hours are on rotation, 8am-8pm Monday -Sunday(including weekends and bank holidays)Please note: We may close the advert early if we receive a sufficient number of applications. Please submit your application as soon as possible to avoid disappointment

Previous applicants need not apply

Main duties of the job

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Assistant Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas, providing cross cover wherenecessary:

• Maternity Reception areas
• Maternity and Ante Natal back offices

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

The main purpose of the MDT Co-ordinator role is to support the clinical team and patient pathways at the Cancer MDT Meeting to ensure that the Trust meets the requirements of the national Cancer Waiting Time Standards. This will involve collecting data from a variety of sources and entering the data items into the Trust's cancer database Somerset. The post holder will need excellent organisational and communication skills and a good attention for detail to be successful in the role.

This role is primarily based at West Middlesex Hospital, with cross-site working at Chelsea & Westminster hospital as/when required

PREVIOUS APPLICANTS NEED NOT REAPPLY

Main duties of the job

The post holder will be supporting the cross cover of all tumour sites with dedicated time to support the Gynaecology MDT meetings where required.

They will work with the clinical teams and liaise closely with their band 4 tracker to ensure all patients receive the upmost care. The post holder will ensure that all patients progress through their pathway post MDT, ensuring all treatment plans and next steps are in place or escalated. The aim of an MDTC is to provide the highest quality of care to patients and ensure they are being processed effectively and efficiently through the cancer pathway.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England.

We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

Our PROUD values demonstrate to staff, patients and the public the standards of care and experience they should expect from our services:

Putting patients first

Responsive to patients and staff

Open and honest

Unfailingly kind

Determined to develop

Job summary

Junior Sister / Charge Nurse - Band 6

We have an exciting position on Richmond Ward and are looking for an excellent role model with relevant clinical acute surgical experience in colorectal cancer care, upper and general surgery, orthopaedics, ENT, breast and gynaecology.

We are a diverse and dynamic team, where you will have the opportunity to manage and act as a preceptor for a group of staff where you can share your clinical expertise and develop your team.

You will have an opportunity to share your clinical expertise through training, practice development and education. There will be opportunities to lead on specific managerial tasks and projects as delegated as well as representing the Sister / Charge Nurse at directorate and Trust meetings. If you are interested in developing your managerial ambitions, then Richmond Ward is for you.

Main duties of the job

Ensuring the effective running of the clinical area in the absence of the sister / charge nurse. Lead a specific team of nurses and provide clinical and managerial leadership to the multi- professional team in that area. Role modelling expert clinical care, sharing this clinical expertise through practice development, education, mentorship and preceptorship. Leading on specific management tasks and projects as delegated by the sister / charge nurse. Representing the sister / charge nurse at directorate and trust meetings.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

Staff Nurse Intensive Care Unit Band 5

Do you have contemporary experience in an acute clinical setting and an interest in developing a career in critical care? We are looking for someone who is motivated, enthusiastic and possesses excellent interpersonal and communication skills along with the ability to work effectively within a multidisciplinary team in an innovative Critical Care setting. You will be given a structured orientation and development plan to meet your individual needs to develop as an intensive care team leader.

The West Middlesex Hospital Intensive care Unit comprises of a combination of level two and level three intensive care beds. We cater for a broad range of critically ill patients and offer a friendly and supportive working environment where education and staff development is seen as a priority.

VACANCY WILL CLOSE ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

Main duties of the job

• The Staff Nurse is responsible for the assessment, planning, delivery and evaluation of high quality patient care, whilst working in close co-operation and collaboration with the multi-disciplinary team.
• Provide high quality clinical care to patients, in line with the Trust values and in accordance with professional regulations. Accept delegated responsibility for specific activities/areas from the senior nurse in charge
• Work in line with Trust policies, objectives, protocols and local guidelines, whilst also being aware of the importance of their role in supporting members of the team, and always adhering to the Trust values, and in accordance with NMC regulations.
• Work autonomously and with others to always deliver high standards of care to patients and their careers, autonomously and as part of a team.
• Communicate in line with Trust values, to patients, careers and staff at all times.
• Take every opportunity to continue to develop, practice and expand their own general and specialist nursing skills.
• Maintain high standards of professional and ethical responsibility, and accountability and be aware of the medico-legal aspects of nursing, in line with professional, regulating and local guidance.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require shifts at multiple sites.

Job summary

Scrub Nurse/ODP - Theatres Band 5

The Band 5 Staff Nurse / Theatre Nurse is a key member of the Planned Care Division, working within the Day Surgery Unit to provide safe, effective and high-quality perioperative care. As part of the multidisciplinary theatre team, the post holder upholds excellent clinical standards, supports colleagues, and ensures compassionate, patient-centred care throughout each surgical pathway.

The nurse primarily works in the Day Surgery Unit but may be required to undertake weekend shifts or cross-site duties depending on service needs

Although positioned at Band 5, the post holder is expected to demonstrate reliability, professionalism and growing clinical autonomy. They contribute to theatre efficiency by supporting the coordination of care, maintaining smooth theatre flow, and communicating effectively with patients, families and the wider clinical team. Trust values must be consistently demonstrated in all aspects of practice.

The role may also involve acting as a deputy to more senior staff, such as a Junior Theatre Sister, taking responsibility for delegated clinical and educational tasks, and supporting team development.

Working both independently and as part of a team, the nurse helps maintain a safe surgical environment through strong infection control practice, safeguarding awareness, and evidence-based clinical care.

PLEASE NOTE ADVERT WILL CLOSE ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

Main duties of the job

The Band 5 Scrub Nurse is responsible for delivering safe, high-quality intraoperative care by maintaining a sterile environment, preparing theatres appropriately, and ensuring all instruments and equipment are ready for each procedure. They scrub for a range of surgeries, anticipate the needs of the surgical team, manage instruments and devices throughout operations, and complete all required surgical counts accurately in line with Trust policy. They are also responsible for the safe disposal and handling of sharps, swabs, and instruments.

The post holder supports efficient theatre flow by assisting with case turnaround, coordinating with the wider multidisciplinary team, and engaging in all required safety processes, including the WHO Surgical Checklist.

Professional practice must align with NMC/HCPC standards, Trust guidelines, infection control requirements, and local policies. The Scrub Nurse maintains high standards of documentation and patient safety, escalating equipment issues, near-misses, and incidents appropriately, and contributing to clinical governance activity.

They play a key role in education by supporting learners and junior staff, demonstrating best practice, and engaging in continuous professional development to maintain and expand their own skills. The role also includes responsibility for equipment checks, safe operation of specialist devices, and supporting stock management to ensure cost-effective and reliable service delivery.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require shifts at multiple sites.

Job summary

We have an exciting opportunity for an experienced, motivated and passionate midwife to join our established senior leadership team at West Middlesex University Hospital as the Maternity Quality & Safety Lead Midwife.

The successful candidate will take the lead role in delivering the quality, governance and safety agendas across the maternity service by ensuring there is a robust governanceframework in place to deliver on all aspects of safety and clinical quality agendas.

We are seeking an experienced midwife with a proven breadth of experience in all areas of midwifery as a leader with demonstrable success in quality improvement work alongside being a confident communicator; with excellent written and verbal skills.They will be empathetic by nature and a good listener. They will have strong analytical skills, with the ability to give balanced and measured responses. They will have the ability to identify themes and trends within data which warrant further investigation.

They will be able to support members of the maternity team at all levels with governance and risk management processes to include supporting with statements, investigations and potentially coroners inquests.

They will need to remain clinically visible and respected. This will be maintained with working clinically as required, and supporting the day to management of the unit.

Main duties of the job

They will have lead responsibility for Clinical Governance, Safety and Quality Management to ensure full implementation of the risk management strategy which supports internal reporting and communication across the Trust and to external partners.

Responsible for leading improvements in quality standards across Maternity services, participating in National benchmarking and clinical validation as required.

They will be instrumental in monitoring and supporting risk issues and the reporting of risk within the department.

The successful candidate will promote and encourage risk and safety awareness across the area.

Using information and learning from incidents to be proactive in developing practice and ensuring the delivery of the highest standards of care provided within the service.

They will provide professional and managerial support to the Divisional management team in relation to clinical risk, complaints and quality standards.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

This position offers the post holder an exciting opportunity to be part of a an innovative model of nursing care at West Middlesex University Hospital - PATCH team "Providing Assessment and Treatment for Children at Home", with support from the NWL PATCH Team, the Virtual Wards Programme and West London Children's Healthcare.

Main duties of the job

The post holder will use their clinical experience and skills to independently assess and manage acutely unwell children, ensuring all children referred to the PATCH team receive high quality, compassionate and effective care at home.

The post holder will utilise face to face, virtual and telephone consultations and where escalation of treatment is required, liaise with the hospital teams ensuring timely care is maintained.

A driving license is necessary for this role.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites

Job summary

The main purpose of the role is to provide day to day management and leadership for the Preoperative Assessment Centre team.Aspects of the role include:Patients:? Operate a patient-responsive service so that all patients receive an appropriate and competent preoperative assessment.? Have specific continuing responsibility for the assessing, planning, implementing and evaluation of programmes of preoperative care for all elective surgical patients.? Ensure the highest standards of nursing practice are delivered, as reflected by the Trusts Values.? Participate in setting standards of care within the specialist area of perioperative care. This includes the deployment and supervision of all staff working within the Preoperative Assessment Centre Team.Staff and Non-Pay Resources:? Ensure efficient use of all resources by using clinic templates and actively managing staff rotas, annual / study leave coordination and non-pay budget? Provide ongoing developmental support for the nursing, support workers and administrative staff? Hold and manage the budget for the POAC area and act as authorised signatory.

Main duties of the job

The post holder will work closely and collaboratively with the Consultant Anaesthetist POA Matron and all health care professionals involved in the care pathway of the elective and urgent surgical patient including:

? Preoperative Assessment team on a day to day basis

? Clinical and administrative staff within POAC including nursing staff, anaesthetists,

POA assistant practioner and Support workers

? Admissions and scheduling Staff across all surgical directorates

? Ward and Clinical Staff Trust wide

Service Improvement:

? Involve patients and other users of the service to maintain a continuous service improvement cycle. Use Trust resources to develop own improvement skills.

? Involve and motivate the multi-disciplinary team, to develop and promote the POA service and implement nurse led POA for all elective and emergency surgical patients Trust wide.

Performance and Activity:

? Tailor service and clinic templates so that the optimum numbers of patients are seen to meet the Trust capacity plan, whilst promoting and maintaining a high level of service quality.

About us

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year pa plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

289-PC-298

Job locations

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Job description

Job responsibilities

Roles and responsibilities

Clinical

1. Use the appropriate level of clinical and non-clinical skills to ensure all surgical patients are optimised prior to surgery within the remit of the Preoperative Assessment Centre

2. Prepare the patient physically, psychologically and socially for surgery and associated anaesthetic

3. Be accountable for assessing planning, implementing and evaluating pathways of care in a manner that reflects the Trusts Values.

4. Manage and participate in the clinical rota for the POAC, ensuring efficient patient flow and clinic templates that reflect demand on the service

5. In conjunction with the Consultant Anaesthetist, take responsibility for the management of complex cases, referring patients to the appropriate health care professional as necessary to ensure maximum preoperative optimisation is achieved

6. Safely perform the clinical interventions required to perform a holistic pre-operative assessment for elective patients

7. Request investigations and take on the associated accountabilities, using the Trust Electronic Patient Record (EPR) system

8. Plan and organize admission arrangements with relevant department to ensure patients safety and to minimise cancellation on the day.

9. Maintain standard of documentation in accordance with the NMC Standard for Records and Record Keeping

10. Act as a clinical role model for all POA team members in the delivery of a high standard of specialist nursing care within the areas designated for Pre-operative Assessment (POA).

Communication

1. Support patients, carers and staff through the information giving process, assessing level of understanding and comprehension, with appropriate attention to the process of informed consent

2. In collaboration with the MDT, develop patient information resources and ensure they are updated and revised in accordance with Trust policy

3. Use and develop negotiation skills both verbal and written

4. Chair POA/ relevant meetings and act as a recorder for meetings

5. Deal with inter-professional conflict and assist Divisional Nurse Lead in negotiating and problem solving

6. Pass on organisational, Directorate and service development updates to the whole POAC team and feedback local team views to senior management

7. Represent the Divisional Nurse Lead at POA meetings/events, when required

Management of People/ Time/ Resources

1. Manage the whole POAC Team on a day-to-day basis, ensuring an efficient elective and emergency POA service for all patients/Trust wide

2. Profile and develop skill mix based on clinical activity in order to ensure the delivery of appropriate care for all patients using the service

3. Organise time to ensure both clinical and management commitments are fulfilled.

4. Take responsibility for the recruitment and retention of new POAC staff and ensure all staff that participate, are trained in good recruitment and selection practice

5. Act as an authorised signatory for the hire of temporary staff under the direction of the DNL

6. Ensure all POAC staff are appraised and receive regular feedback on their progress in accordance with National and Trust Policy, Agenda for Change & Knowledge and Skills Framework. This should include ensuring all appraisers receive appropriate training

7. Lead and evaluate professional development programmes in accordance with Directorates development pathway

8. Ensure that the balance between workload and available resources is linked to appropriate levels of training and expertise. Assist with the development and implementation of education and training programme for junior staff

9. Manage the POAC budget and ensure efficient use of resources, with direction as necessary from the Clinical Nurse Lead

10. Delegate as appropriate to ensure that necessary stores and equipment are available and in good working order

11. Under the direction of the DNL participate in service development projects and assist with the setting and implementation of priorities and objectives

12. Promote and participate in POA service improvement and act as a key influencer for effective change management

13. In conjunction with the DNL, develop and maintain effective partnership working with the relevant medical leads; thus ensuring patient responsive practice and service improvement

14. Implement policies and propose changes to practice for preoperative assessment and the perioperative care service in response to patient or service needs.

15. Take responsibility with the DNL for ensuring that all staff are fully conversant with the

Procedures to be used in emergency situations and for their attendance at mandatory ongoing training sessions

Quality Improvement/ Clinical Governance

1. Take responsibility for auditing of clinical outcomes, standard setting and POAC staff involvement in improving quality of service

2. Take responsibility for developing a continuous programme of POAC performance monitoring, in collaboration with key stakeholders and the Information team

3. Take immediate local action to mitigate patient or user dissatisfaction or complaint Investigate any formal patient complaints in accordance with the Trust Complaints Procedure

4. In conjunction with the Divisional Nurse Lead, assist in the accurate and immediate investigation of all incidents and accidents to patients or staff, and instigate appropriate remedial action and risk reduction. Maintain risk register for POAC and take responsibility for departmental health and safety

5. Take local responsibility for the health and safety aspects in the POAC area to ensure a safe working and patient environment

6. Assist with or participate in departmental and Trust initiatives or audits, related to Service Improvement / Clinical Governance

7. Assist in the implementation of statutory guidelines e.g. NICE guidelines, National Service Frameworks

8. Follow the principles within the Clinical Governance and Research Governance Framework using clinical risk team as a resource

9. Act in accordance with the NMC Code of Conduct & Scope of Professional Practice and guide others to do the same

10. Practice in accordance with the core principles of the Trusts Nursing & Midwifery Strategy

11. As agreed by the anaesthetic consultant, appropriate ICPs and models of care that reflect the need for service improvement and ensure a consistent and POA Service, appropriate to patient needs and with equity of access

12. Design service provision to ensure minimal waits and provide walk-in appointments so that all patients ultimately receive a timely POA

Education & Training

1. Co-ordinate and participate in the continuous personal development of the POAC team in collaboration with Divisional Nurse Lead. This will include ensuring all staff receive regular appraisal and have Personal Development Plans as well as induction of new members of the team

2. In collaboration with DNL co-ordinate and evaluate educational initiatives in the POAC and ensure a comprehensive learning environment

3. Maintain records of performance reviews, study days, competency assessments of all staff within the department

4. Facilitate others to develop informal teaching skills

5. Act as a clinical resource role model and advisor

6. In collaboration with Divisional Nurse Lead undertake an annual (April)Training Needs Analysis Assessment for the service taking into account any changes in clinical service delivery or evidence based practice Job title - Job description Month Year Chelsea and Westminster Hospital NHS Foundation Trust 8

7. In collaboration with DNL and Anaesthetic Lead identify and develop appropriate teaching programmes for patients and carers and evaluate effectiveness

8. Actively participate in a periodic performance appraisal, in accordance with the Trust guidelines

9. Attend both personal and professional development activities that enhance the role and the service.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Job description Job responsibilities Roles and responsibilities Clinical 1. Use the appropriate level of clinical and non-clinical skills to ensure all surgical patients are optimised prior to surgery within the remit of the Preoperative Assessment Centre 2. Prepare the patient physically, psychologically and socially for surgery and associated anaesthetic 3. Be accountable for assessing planning, implementing and evaluating pathways of care in a manner that reflects the Trusts Values. 4. Manage and participate in the clinical rota for the POAC, ensuring efficient patient flow and clinic templates that reflect demand on the service 5. In conjunction with the Consultant Anaesthetist, take responsibility for the management of complex cases, referring patients to the appropriate health care professional as necessary to ensure maximum preoperative optimisation is achieved 6. Safely perform the clinical interventions required to perform a holistic pre-operative assessment for elective patients 7. Request investigations and take on the associated accountabilities, using the Trust Electronic Patient Record (EPR) system 8. Plan and organize admission arrangements with relevant department to ensure patients safety and to minimise cancellation on the day. 9. Maintain standard of documentation in accordance with the NMC Standard for Records and Record Keeping 10. Act as a clinical role model for all POA team members in the delivery of a high standard of specialist nursing care within the areas designated for Pre-operative Assessment (POA). Communication 1. Support patients, carers and staff through the information giving process, assessing level of understanding and comprehension, with appropriate attention to the process of informed consent 2. In collaboration with the MDT, develop patient information resources and ensure they are updated and revised in accordance with Trust policy 3. Use and develop negotiation skills both verbal and written 4. Chair POA/ relevant meetings and act as a recorder for meetings 5. Deal with inter-professional conflict and assist Divisional Nurse Lead in negotiating and problem solving 6. Pass on organisational, Directorate and service development updates to the whole POAC team and feedback local team views to senior management 7. Represent the Divisional Nurse Lead at POA meetings/events, when required Management of People/ Time/ Resources 1. Manage the whole POAC Team on a day-to-day basis, ensuring an efficient elective and emergency POA service for all patients/Trust wide 2. Profile and develop skill mix based on clinical activity in order to ensure the delivery of appropriate care for all patients using the service 3. Organise time to ensure both clinical and management commitments are fulfilled. 4. Take responsibility for the recruitment and retention of new POAC staff and ensure all staff that participate, are trained in good recruitment and selection practice 5. Act as an authorised signatory for the hire of temporary staff under the direction of the DNL 6. Ensure all POAC staff are appraised and receive regular feedback on their progress in accordance with National and Trust Policy, Agenda for Change & Knowledge and Skills Framework. This should include ensuring all appraisers receive appropriate training 7. Lead and evaluate professional development programmes in accordance with Directorates development pathway 8. Ensure that the balance between workload and available resources is linked to appropriate levels of training and expertise. Assist with the development and implementation of education and training programme for junior staff 9. Manage the POAC budget and ensure efficient use of resources, with direction as necessary from the Clinical Nurse Lead 10. Delegate as appropriate to ensure that necessary stores and equipment are available and in good working order 11. Under the direction of the DNL participate in service development projects and assist with the setting and implementation of priorities and objectives 12. Promote and participate in POA service improvement and act as a key influencer for effective change management 13. In conjunction with the DNL, develop and maintain effective partnership working with the relevant medical leads; thus ensuring patient responsive practice and service improvement 14. Implement policies and propose changes to practice for preoperative assessment and the perioperative care service in response to patient or service needs. 15. Take responsibility with the DNL for ensuring that all staff are fully conversant with the Procedures to be used in emergency situations and for their attendance at mandatory ongoing training sessions Quality Improvement/ Clinical Governance 1. Take responsibility for auditing of clinical outcomes, standard setting and POAC staff involvement in improving quality of service 2. Take responsibility for developing a continuous programme of POAC performance monitoring, in collaboration with key stakeholders and the Information team 3. Take immediate local action to mitigate patient or user dissatisfaction or complaint Investigate any formal patient complaints in accordance with the Trust Complaints Procedure 4. In conjunction with the Divisional Nurse Lead, assist in the accurate and immediate investigation of all incidents and accidents to patients or staff, and instigate appropriate remedial action and risk reduction. Maintain risk register for POAC and take responsibility for departmental health and safety 5. Take local responsibility for the health and safety aspects in the POAC area to ensure a safe working and patient environment 6. Assist with or participate in departmental and Trust initiatives or audits, related to Service Improvement / Clinical Governance 7. Assist in the implementation of statutory guidelines e.g. NICE guidelines, National Service Frameworks 8. Follow the principles within the Clinical Governance and Research Governance Framework using clinical risk team as a resource 9. Act in accordance with the NMC Code of Conduct & Scope of Professional Practice and guide others to do the same 10. Practice in accordance with the core principles of the Trusts Nursing & Midwifery Strategy 11. As agreed by the anaesthetic consultant, appropriate ICPs and models of care that reflect the need for service improvement and ensure a consistent and POA Service, appropriate to patient needs and with equity of access 12. Design service provision to ensure minimal waits and provide walk-in appointments so that all patients ultimately receive a timely POA Education & Training 1. Co-ordinate and participate in the continuous personal development of the POAC team in collaboration with Divisional Nurse Lead. This will include ensuring all staff receive regular appraisal and have Personal Development Plans as well as induction of new members of the team 2. In collaboration with DNL co-ordinate and evaluate educational initiatives in the POAC and ensure a comprehensive learning environment 3. Maintain records of performance reviews, study days, competency assessments of all staff within the department 4. Facilitate others to develop informal teaching skills 5. Act as a clinical resource role model and advisor 6. In collaboration with Divisional Nurse Lead undertake an annual (April)Training Needs Analysis Assessment for the service taking into account any changes in clinical service delivery or evidence based practice Job title - Job description Month Year Chelsea and Westminster Hospital NHS Foundation Trust 8 7. In collaboration with DNL and Anaesthetic Lead identify and develop appropriate teaching programmes for patients and carers and evaluate effectiveness 8. Actively participate in a periodic performance appraisal, in accordance with the Trust guidelines 9. Attend both personal and professional development activities that enhance the role and the service. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager. All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person Specification

Education and Qualifications

Essential

• Registered Nurse
• Teaching and Assessing Qualification
• Evidence of post registration study

Desirable

• Management & Leadership qualifications
• Physical Assessment Module
• Relevant MSc level study
• Counselling certificate
• ILS Certificate

Experience

Essential

• 4 / 5 years post registration in Pre - Op
• Surgical ward / theatre experience
• Management & Leadership experience

Desirable

• Service Development
• Audit and research experience
• Benchmarking & monitoring

Skills and Knowledge

Essential

• Good knowledge of National POA guidelines
• Leadership skills
• Leadership skills
• Excellent Communication skills

Person Specification Education and Qualifications Essential Registered Nurse Teaching and Assessing Qualification Evidence of post registration study Desirable Management & Leadership qualifications Physical Assessment Module Relevant MSc level study Counselling certificate ILS Certificate Experience Essential 4 / 5 years post registration in Pre - Op Surgical ward / theatre experience Management & Leadership experience Desirable Service Development Audit and research experience Benchmarking & monitoring Skills and Knowledge Essential Good knowledge of National POA guidelines Leadership skills Leadership skills Excellent Communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a dynamic and enthusiastic nurse to join the Research team at Clinical Research Facility. We welcome applications from experienced nurses with recent knowledge and skills acquired in acute settings, who can demonstrate an understanding of the importance of clinical trials plus a genuine interest and commitment to the specialist role of the research nurse. The job entails assisting the existing Research team in clinical and administrative activities related to delivery of clinical trials, from initiation to termination, in accordance with International Council for Harmonisation and Good Clinical Practice guidelines (ICH-GCP).

Main duties of the job

The post holder will be expected to work at the Clinical Research Facility (CRF) based at the St Stephens Centre, located next to the Chelsea and Westminster Hospital in Fulham Road, London. This is a fixed term (maternity cover) Band 5 post that offers the candidates the opportunity to enhance their career in clinical research. The post holder is expected to ensure that all research processes are in accordance within the remits of research guidelines. The safety and well being of the study participant is paramount at all times. The post holder will help with the delivery of a diverse portfolio of clinical trials spanning cardiology, respiratory, HIV & sexual health, gastroenterology and more. While being mainly based at the Chelsea CRF, the postholder may also help out with the trials running at our satellite clinics in Hammersmith Broadway, Dean Street and West Middlesex Hospital in Hounslow.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

We are looking for highly motivated and enthusiastic individuals who possess excellent interpersonal and communication skills along with the ability to work within a multidisciplinary team within the fast pace environment of the Paediatric Emergency Department.

We are looking for nurses who can demonstrate a kind, compassionate, positive attitude, with a desire to provide effective and efficient urgent and Emergency Care practice.

As a senior member of the nursing team you will be expected to support and lead staff within the Paediatric Emergency Department; acting as a role model and working cohesively with the multidisciplinary team.

You will be expected to assist senior nursing staff with management requirements ensuring that quality service is maintained. You are expected to participate in education throughout the unit and hospital and ensure quality is maintained.

Are you ready to join a top performing Foundation trust in the heart of London?

Do you want to join a friendly, focused team to give high quality care?

Main duties of the job

- The post-holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care as part of the multi-disciplinary team from admission to discharge using research based practice.- To deliver care in accordance with the regulatory body's code of practice and the Trust's and ED policies and protocols. To be aware of the organisational and nursing strategy.- Ensuring safeguarding issues are acted upon promptly and appropriately.- Participation with auditing effectiveness and incorporating findings into practice.- Participation in the trust's achievement of quality and financial targets, locally and nationally driven.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

We are looking to recruit motivated and enthusiastic nurse to join our nursing team. We have a permanent Band 5 - Staff Nurse position in John Hunter Clinic for Sexual Health & Kobler Outpatients Clinic,

You should be motivated, enthusiastic and possess excellent interpersonal and communication skills along with the ability to work with a diverse range of clients in an innovative sexual health and HIV outpatients setting.

You must have a 'can do'attitude and be passionate about providing a high standard of patient care and you will be part of a team of nurses responsible for delivering a high standard of patient care at all times.

You will be fully trained in all our core competencies relevant to sexual health and HIV care.

Our vacancies are suitable for people who are looking for a rewarding career and who are interested and passionate about working in sexual health and HIV.

Please see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview.

For an informal visit or for further information on the post please contact the charge nurse, Juan Lopez [email protected]

Main duties of the job

To maintain and deliver a high standard of nursing care, demonstrating a professional and ethical responsibility

To build on clinical experience, leadership and teaching skills through nursing practice

To demonstrate a commitment to the mentorship of pre and post registration learners

To be involved in the development and implementation of outreach work and other service developments

To act as a coordinator of the clinic in the absence of a senior member of the nursing team

These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments within the broad scope and band level of the role.

About us

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

Job summary

We are seeking a dynamic and experienced Maternity Matron to lead and manage the Antenatal Clinic, Community Midwifery, and Caseload Midwifery teams. This is a key leadership role responsible for ensuring high standards of care, service improvement, and strategic development in line with NHS maternity transformation initiatives, including Better Births and the NHS Long-Term Plan.

The post holder will provide strong operational and professional leadership, ensuring safe, high-quality, and compassionate maternity care. They will drive innovation, workforce development, and collaborative working across the hospital and community settings, supporting continuity of care models and reducing health inequalities.

Main duties of the job

• Provide strategic and operational leadership for the Antenatal Clinic, Community Midwifery, and Caseload Midwifery teams, ensuring excellence in patient care.
• Act as a visible, accessible, and supportive leader, fostering a culture of innovation, learning, and professional development.
• Lead on workforce planning, recruitment, retention, and professional development to build a resilient, skilled maternity workforce.
• Support the implementation and sustainability of continuity of carer models, ensuring equity and improved outcomes for women and birthing people.
• Manage budgets and resources effectively, ensuring efficient service delivery and cost-effectiveness.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

We are looking for an enthusiastic and dedicated nurse to join our integrated, multidisciplinary team to work collaboratively, deliver care meeting best practice in heart failure. It is envisaged this post holder will work with the cross-site team at Chelsea & Westminster site & at West Middlesex University Hospital site. The post holder will be expected to contribute to the service as a whole under the direction of the lead specialist nurse for heart failure. The Heart Failure Specialist Nurse provides expertise in all aspects of cardiac care provision with a specific interest & experience in Heart Failure. The post holder will be an experienced practitioner with extensive experience of cardiology & the ability to work autonomously and as an autonomous practitioner will be required to manage their own caseload including nurse-led clinics, virtual clinics, and telephone consultations. Will also provide support & education to cardiac inpatients' within the hospitals. The post holder will provide a leadership role and forge links with those involved in the development of the cardiology services both internally and externally. They will analyse service performance by undertaking regular audits, quality improvement activities and participate in the strategic development of the service. The post holder will also actively disseminate experiences through publication, conference presentations and participate in local heart failure and nursing research and national working parties

Main duties of the job

As an autonomous practitioner, manage a caseload of patient's both acute and chronic heart failure across the Trust providing specialist assessment, planning, implementation and evaluation of care. Undertake nurse-led heart failure clinics to monitor, review and optimise patient management. Work cross-site under the direction of the Trust's Lead Heart Failure Nurse and collaborate with the multidisciplinary cardiology team to provide specialist inpatient heart failure reviews, management plans and patient education. Ensure patients understand their diagnosis and evidenced based heart failure medications that improve symptoms and prognosis whilst supporting effective discharge planning, arrange follow-up care. Maintain the heart failure telephone advice service for patients and healthcare professionals. Incorporate information and communication technologies (ICTs) into patient pathways and support the development of digital personal health records and digital care pathways. Work within agreed policies, procedures and protocols using professional judgement. Utilise multidisciplinary and multi-agency resources to ensure patients receive appropriate services and referrals. Work collaboratively with colleagues, patients and families to improve patient experience and contribute to the ongoing development of heart failure and cardiology services across the Trust.

About us

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring

Job summary

Band 2 Assistant Patient Administrator - Ward Clerk - Fixed term

We are recruiting for a Ward Clerk in one of our busy wards

We are searching a high performing, enthusiastic and empathetic individual to work in the Inpatient Wards.The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients.You will be expected to provide administrative support to a diverse team including clinical staffThe successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values.

Main duties of the job

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The postholder will be required to work in one of the following areas, providing cross cover where necessary:

• Wards
• Reception

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful.Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£31,066 a year per annum incl. HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

289-CS-547

Job locations

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Job description

Job responsibilities

• Provide administrative support to the clinical team in the team assigned and provide coveracross the Trusts administrative resource
• File all paperwork appropriately
• Provide cover across the POD as and when required
• Ensure all procedures are followed re data capture for service specific outcomes
• Provide an excellent standard of service to patients at all times
• Adhere to trust-wide standard operating procedures and policies developed for clinicaladministrative processes and participate in their development
• Photocopying, filling
• Answering phones
• Greeting relatives as they enter the ward
• Booking follow up appointments
• Booking Transport

Job description Job responsibilities Provide administrative support to the clinical team in the team assigned and provide coveracross the Trusts administrative resource File all paperwork appropriately Provide cover across the POD as and when required Ensure all procedures are followed re data capture for service specific outcomes Provide an excellent standard of service to patients at all times Adhere to trust-wide standard operating procedures and policies developed for clinicaladministrative processes and participate in their development Photocopying, filling Answering phones Greeting relatives as they enter the ward Booking follow up appointments Booking Transport

Person Specification

Qualifications

Essential

• GCSE English and Maths or equivalent
• English and Mathematics GCSE or equivalent

Experience

Essential

• Previous administrative experience
• Experience of working within customer-driven service.
• Experience of Patient Administration System
• Able to use a hospital Patient Administration System

Desirable

• Previous NHS admin expereience

Skills & Knowledge

Essential

• Ability to work with diverse group of people
• PC skills
• Ability to work under supervision as part of a team
• Good organisational skills in order to plan and prioritise workload
• Willing to learn new systems
• Knowledge of filing systems.
• Able to file accurately and pay attention to detail

Person Specification Qualifications Essential GCSE English and Maths or equivalent English and Mathematics GCSE or equivalent Experience Essential Previous administrative experience Experience of working within customer-driven service. Experience of Patient Administration System Able to use a hospital Patient Administration System Desirable Previous NHS admin expereience Skills & Knowledge Essential Ability to work with diverse group of people PC skills Ability to work under supervision as part of a team Good organisational skills in order to plan and prioritise workload Willing to learn new systems Knowledge of filing systems. Able to file accurately and pay attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job summary

The Specialist Care Division is seeking a motivated and ambitious individual to join our dynamic team, playing a key role in supporting the delivery of outstanding patient care across our Maternity and Neonatal Services at both Chelsea and Westminster Hospital and West Middlesex University Hospital. This is an exciting opportunity to contribute to innovative and patient-centred services while working alongside dedicated multidisciplinary teams in a rewarding and fast-paced healthcare environment.

Main duties of the job

The Service Manager is responsible for the delivery of high quality and efficient patient services in defined clinical areas.

The Service Manager will assist the Deputy General Manager/General Manager and the Service Directors in the delivery of objectives across the Directorate as well as directly managing mutually agreed projects and service improvement initiatives.

The post holder will work closely with nursing, midwifery, administrative and clinical teams to deliver excellent performance and achieve agreed productivity targets with main objectives for the role linked to ensure we :- deliver high-quality patient centred care- are the employer of choice- deliver better care at lower cost

The Service Manager will work closely and in partnership with other members of the Directorate's management team, in particular Service Directors and Matrons, to achieve agreed performance, financial productivity targets and clinical indicators.

The Service Manager will support the Service Directors with the management of effective deployment of medical staff.

The Service Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has an appraisal and development and training plan consistent with Directorate, Division and Trust objectives.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.