Job summary

Seren Lodge Mother and Baby Unit, an exciting collaboration between NHS England and NHS Wales, opened in December 2025 on the grounds of the Countess of Chester Health Park.

Cheshire & Wirral Partnership NHS Foundation Trust (CWP) are looking for an enthusiastic, motivated and dedicated Band 4 Nursery Nurse to join the Mother and Baby Unit team.

The Mother and Baby Unit is a specialist provision for women with mental health problems during pregnancy and/or in the tear after their baby is born. Patients in the postnatal period will have their babies with them during their time as an inpatient on the Mother and Baby Unit. Seren Lodge will be an 8 bedded unit with 6 beds commissioned by NHS England for the women of Cheshire and Merseyside and 2 beds commissioned by NHS Wales for the women of North Wales. The Mother and Baby Unit will also accept referrals for out of area women when there are beds available.

This post is part time 23 hours per week

Main duties of the job

We are hoping to build a supportive and knowledgeable multi-disciplinary team, working on a rotational shift basis which includes day and night shifts. The posts offer the successful applicants the exciting opportunity to build a team that provides the highest quality of care for our service users. We will offer an excellent training programme and preceptorship programme.

The applicants must be able to demonstrate an understanding and application of the 6 C's in practice, these being Care; Compassion; Competence; Communication; Courage and Commitment.

Seren Lodge is based on the Countess of Chester Health Park Site approximately 1.5 miles from Chester city centre.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Job summary

Priory Hospital Barnt Green

Salary £36,176.00- £38,596.00 Dependant on Experience

Full Time role of 37.5 hours per week

Priory Hospital Barnt Green has an opportunity for a Mental Health Nurse- Nights to join our team on the PICU ward. This role is not open to Newly qualified nurses.

Main duties of the job

Responsible for delivering high-quality, person-centred nursing care to patients, working collaboratively with patients, families and the wider multidisciplinary team to assess, plan, deliver and evaluate care. This includes monitoring and reviewing care plans, responding effectively to changes in patients needs, managing and prioritising nursing duties, delegating appropriately and acting as nurse in charge when required. The role also involves maintaining professional standards, supporting newly qualified staff through preceptorship, participating in clinical supervision and reflective practice, and ensuring compliance with safeguarding, Mental Capacity Act, Deprivation of Liberty Safeguards, Medicines Management, Priory Group policies and the NMC Code.

About us

Priory Hospital Barnt Green, Barnt Green, Birmingham is a purpose-built hospital providing mental health support for adults and young people, including specialist therapy and psychiatry, as well as private autism assessments for adults. It is accessible by public transport, with Barnt Green railway station approximately 12 miles from the hospital and local bus routes serving the surrounding area. Due to the semi-rural location of the service, access to a vehicle or the ability to drive is recommended.

Job summary

The RUH Pain Clinic is a welcoming and forward-thinking secondary care outpatient service, supported by a dedicated multidisciplinary team. We care for adults living with chronic pain, offering specialist assessment, diagnosis and treatment where possible, while empowering patients to build confidence in self-management so they can improve their quality of life.

As a key resource within the Trust and wider healthcare community, our service plays an important role in raising awareness and understanding of chronic pain. We pride ourselves on delivering care that reflects the Trust's vision and values, national guidance and local commissioning priorities, using a holistic biopsychosocial approach.

We are excited to offer an opportunity for a Band 5 Staff Nurse to join our fantastic team. This is a full-time role working Monday to Friday (37.5 hours per week), with a supportive environment where you can develop specialist skills and contribute to high-quality patient care.

If you are a hardworking, compassionate and enthusiastic nurse who enjoys working collaboratively and delivering excellent standards of care, we would love to hear from you. Join us and be part of a friendly, motivated team committed to making a real difference to the lives of people living with chronic pain.

Main duties of the job

In this role, you will provide high-quality, individualised care to patients attending the Pain Clinic, supporting the smooth and safe running of our day-case procedure list. Working across our theatre and recovery areas, you will play a key part in maintaining patient safety, managing equipment and ensuring clinic supplies are well-maintained and available.

You will work closely with our multidisciplinary team, contributing to the delivery of the Pain Management Programme and supporting patients throughout their treatment journey. The role also includes running nurse-led treatment clinics, responding to patient queries by telephone and helping to ensure the effective day-to-day operation of the wider Chronic Pain Service.

This is a varied and rewarding position where you can make a real difference to patient experience and care.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job summary

We are looking to recruit a Practice Nurse to join our busy, rural dispensing practice with surgeries at both Chulmleigh and Winkleigh.

Own transport essential.

You will be working alongside our existing team of 4 Practice Nurses, 2 HCAs and Nurse Associate. You will be expected to provide extended access evening cover on rotation as part of this role.

We are all committed to maintaining up-to-date knowledge and skills and working within the boundaries of our competence. We aim to provide evidence-based care and work collaboratively with colleagues within our team, our attached community team and secondary care providers.

Wallingbrook Health Group is part of the Mid Devon Health Primary Care Network, a group of 3 local GP practices.

Applicants will be required to cover for holiday and sickness leave.

Knowledge of SystmOne would be an advantage but not essential.

Posts are subject to Disclosure & Barring Service check (DBS).

Benefits include:

NHS pension scheme

Option to sign up to Blue Light Discounts

Practice team events

27 days annual leave (pro rata)

Main duties of the job

The main duties of the role include, but are not limited to:

Support the Infection Prevention Control (IPC) lead and work to the IPC Policy

Consult with patients and their families to undertake assessments of patient need

Support in the long-term condition management within the organisation, including being involved with quality improvement and assurance initiatives

Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the organisation

Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice

Embed population health management approaches within general practice, targeting health inequalities and improving access

As required, provide routine nursing care to patients in accordance with clinical based evidence, NICE.

Support other healthcare professionals within the organisation

About us

Wallingbrook is situated in the town of Chulmleigh in purpose built premises. The Practice also has a newly refurbished branch surgery which is open every day in the village of Winkleigh. The practice serves a population of approximately 7700 patients in a rural area covering approximately 100 square miles.

We are a close knit team in a rural area led by a partnership of GPs and a Managing Partner. We are proud of our Practice and share a sense of vocation, working to the best of our ability to improve the health of the community and giving priority to those with the greatest clinical needs.

Job summary

We operate a total triage model and are very dynamic in our approach to attending to patients needs.

This post is suitable for staff who have completed their Nursing Associate training and wishes to provide the highest standard of individualised and holistic patient care. The post holder will be expected at all times to work within the NMC Standards of Proficiency for Nursing Associates to meet with individual needs of the designated patient population. The post-holder must provide and maintain the highest possible standards of care for patients as well as provide assistance to the doctors and other members of the team. They will do this independently and with nurse and GP colleagues. They will also lead on cervical screening as well as immunisations

Main duties of the job

Job Responsibilities:

Mandatory (clinical):

All immunisations and vaccinations

Cervical smear screening

Primary care experience

Mandatory (non-clinical):

Maximise QoF and Enhanced Services achievement and attend any training or updates necessary.

Desirable (clinical):

Childhood Immunisations

Child Health Surveillance.

Contraception and sexual health advice and management.

Travel Advice & Vaccines

Routine Injections

Hypertension and blood pressure monitoring.

Health checks

Asthma and COPD monitoring and management.

Initiate, perform and interpret diagnostic procedures as appropriate for chronic disease management.

Desirable (non-clinical):

Development of recall procedures, appropriate literature and health promotion, and audit.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

About us

Maintain current registration with the NMC register and uphold the NMCs Code of Professional Conduct and their guidance at all times.

To continue professional development to maintain the highest level of competency required for your role through annual updates and any training as required.

Always adhere to practice and professional guidance, policies and protocols in relation to your role and the care of patients.

To always have patient care as the highest priority, using your expertise and clinical skills to accurately assess patients individual needs and manage their treatment using practice protocols, PGDs and the appropriate guidelines.

Work with other healthcare professionals to monitor and manage patient conditions, care, monitoring and treatment.

Identify, manage, advise and support patients at risk of developing long term conditions, and deliver opportunistic health promotion.

Understand and apply policy that supports the identification of vulnerable children and adults, being aware of statutory procedure and local guidance.

Actively participate in QoF and Enhanced Services activities.

Actively participate in audit activity and policy and protocol development for the evaluation and development of surgerys care and service to patients.

Support other members the team at all times both clinical and non-clinical.

Take responsibility for their own work, as well as their learning and development at all times.

Job summary

West View Surgery is seeking an enthusiastic and motivated Primary Care Nurse / Practice Nurse to join our friendly, supportive and well established GP practice.

This is an excellent opportunity to work within a multidisciplinary team delivering high quality, patient centred care to our local population. We welcome applications from experienced practice nurses.

Please can you apply via NHS jobs.

Main duties of the job

The post holder will be responsible for delivering safe, effective nursing care within a general practice setting. Duties will include, but are not limited to:

• Management of longterm conditions (e.g. asthma, COPD, diabetes, hypertension)
• Immunisations and vaccinations
• Cervical screening
• Wound care, dressings and removal of sutures
• Health promotion and lifestyle advice
• Supporting QOF, enhanced services and chronic disease reviews
• Maintaining accurate and timely clinical records
• Working collaboratively with GPs, HCAs, pharmacists and the wider practice team
• Adhering to practice policies, clinical governance and infection control procedures

About us

• We are a friendly, forward thinking training practice in a pleasant market town set between Bristol and Bath (5 miles either way). West View Surgery has around 8,000 patients and we have two excellent purpose-built premises in Keynsham.
• Our three GP partners seek innovation in primary healthcare and are open to new ideas and ways of working. CQC rated the practice as good. We have full nursing and administrative support, employ via the PCN pharmacists who deal with most medication queries, First Contact Physios and a Paramedic and have the support of an Home Visiting Service. We value our team and are committed to maintaining a fair and consistent work life balance for all.

Job summary

An exciting fixed-term or secondment opportunity has arisen within the Bexley Early Intervention in Psychosis Team following the current post holder's promotion. The role involves supporting people recovering from a first episode of psychosis. Early Intervention in Psychosis services across the Trust are dynamic, highly trained and committed to delivering evidence-based approaches that support clients throughout their recovery. The successful candidate will be motivated, flexible and creative in engaging clients, with some experience and knowledge of delivering evidence-based psychosocial interventions to people experiencing psychosis.

The post holder will receive close support from the team and opportunities to participate in training and development through its continuing professional development programme.

Experience and knowledge of working with people with dual diagnosis would also be desirable.

For further information or to arrange an informal visit, please contact: Margaret Owoeye (Clinical Lead) 02036689553 /07767587290

Main duties of the job

Mental Health Nurses work as part of a team to deliver quality evidence based mental health nursing care to clients within their own home, community locations, clinical environments and care settings.

The post holder will work as a member of the multi-disciplinary mental health care team (community based) assessing, planning, implementing and evaluating patient care, under the supervision of senior community mental health staff.

The post holder will maintain positive communication link between primary care, secondary care, social services and voluntary agencies.

To participate and provide support and health education programmes for patients, carers and families.

To establish professional relationships with patients and carers through effective interpersonal skills.

To ensure own mandatory training is kept up to date in line with Oxleas Foundation NHS Trust guidelines.

To provide evidence based care to patients, assess and formulate personalised care plans, and implement and evaluate care

Work to NMC Guidelines and maintain professionalism at all times.

To work flexibly and support colleagues within Community Mental Health Services as required and requested by the line manager to meet the needs of the service.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're
• We Listen
• We Care

Job summary

We have an available opportunity for a suitably qualified nurse to join Lyndon CMHT based at the Lyndon Resource Centre in South Solihull, working with a well-established, dynamic multidisciplinary team.

We are seeking to recruit enthusiastic, motivated and adaptable individual who can effect positive changes for people experiencing severe and enduring mental health concerns - with excellent assessment and risk management skills - alongside all round Service User centred skills and a genuine desire to work in this area.

You will have experience and confidence in working autonomously in an adult mental health setting and will have skills in engagement, assessment, risk management and care planning.

Main duties of the job

You will have excellent communication and multi-disciplinary/multi-agency team working skills underpinned by a sound knowledge of principles of Recovery, CPA and Mental Health Act legislation, training will be provided for Dialogue Plus.

You will need effective time management skills and an ability to prioritise workload. You will be joining supportive and welcoming teams, with access to regular supervision and opportunities for personal and professional development.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job summary

An exciting opportunity has arisen for a Band 4 Medical Administrator role within one of our Liaison Psychiatry departments across the trust.

You will be part of a multi disciplinary team based on the Heartlands hospital site in Birmingham. The specialised team of practitioners work on the frontline of undertaking psychiatric assessments whilst developing safe and effective clinical management plans.

The Liaison Psychiatry Service is an innovative and award winning team delivering mental health assessment, intervention, care planning, signposting and onward referrals for patients in acute hospitals, initially developed in Birmingham in 2009. We work to address the mental health needs of people receiving physical health treatment from ages 16-years and upwards. Common presentations include deliberate self-harm, depression, dementia and psychosis. We assess people in A&E and from any ward/medical specialty across the hospital.

Main duties of the job

The post holder will be responsible for providing a confidential, professional and competent service to the Consultant Psychiatrists and medical team. The post holder will undertake a wide range of secretarial and administrative duties which includes digital audio transcription of complex clinical letters, reports, summaries and other correspondence as required, whilst ensuring a high degree of accuracy in medical terminology and clinical details. Cover for administrative staff across Urgent Care (as and when required) will be a requirement of the role.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job summary

Are you looking to try a new role and a new challenge?

Why not consider joining the Patient Experience Team as a Complaints Officer. We have a new position available in the Team for someone with experience in handling and processing formal complaints.

To work within our integrated Quality Department, supporting patients and their relatives to ensure complaints and enquiries are investigated and responded to within national and locally set timescales. To support senior members of staff and all wards and departments to enable timely and high quality investigations and provide responses on behalf of the Chief Executive Officer. In addition, provide day-to-day guidance to all staff involved in complaints and investigation handling within the Trust.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Secondment will be considered for internal candidates - If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Main duties of the job

The job role will include:

• Reviewing incidents and complaints received with appropriate escalation where required.
• Managing a caseload and following complaint process and escalation procedures
• Maintaining Datix electronic records for incidents, complaints and compliments
• Liaising with complainants
• Coordinating and/or leading on the review of complaints and incidents
• Drafting complaint responses
• Participating in complaints meetings
• Supporting with the completion of reports for both internal and external stakeholders
• Keeping up to date records
• Previous experience within a health care environment and a working knowledge of the NHS Complaints procedure is essential.
• General office tasks
• The successful applicant will have NHS Complaints experience and be proficient in Microsoft Word/ Outlook and be able to produce accurately typed documents, letters, reports and e-mail correspondence.
• Supporting the Complaints Coordinator and the wider team through effective case management

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

218-AC-B5-8247386

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• Review incoming complaint communications, prioritise and initiate a review with the appropriate designated staff within the Trust. The post holder will need comprehensive working knowledge of the NHS Complaints Procedure within an NHS complaints environment, and understanding of Information Governance, Freedom of Information and Data Protection policies within the NHS.
• Directly manage highly complex and sensitive complaints information and provide expert support and advice to ensure thorough complaint investigations against NHS/Trust standards to ensure timely responses and that the Trust meets the standards set by the NHS Complaints Procedure.
• The post holder will also co-ordinate complaints under further local resolution and have the skills to recognise when this has been exhausted and liaison needs to take place with the Parliamentary Health Service Ombudsman.
• Maintain case files for all ongoing complaints and ensure that all documentation has been collated in chronological order to demonstrate easily the requirements of the procedure have been adhered to.
• Contribute to the effective and efficient handling of cross agency complaints in line with the locally agreed protocols, taking the lead where appropriate.
• Draft complaint responses for approval by the Service Manager in readiness for the Chief Executive Officer to sign.
• Maintain Datix to ensure that all of the required information about each complaint is present in readiness for data analysis.
• Establish and maintain relationships with Lead Clinicians, Clinical Directors and all grades of staff and managers to ensure effective communication and a consistent approach to all issues relating to complaints management across the Trust.
• Once a complaint is resolved, ensure that all complaint outcomes/actions are entered on Datix and when appropriate liaise with Service Managers, Clinical Directors and Medical Directors with regard to completed action plans.
• Respond positively and promptly to complainant enquiries, which may include highly sensitive and contentious information. Issues often require immediate action; therefore this would include liaising with other staff within the Trust and also often includes external agencies, such as other medical providers.
• Liaise with Legal Services regarding any complaints that may give rise to litigation and work closely with the Patient Safety Manager for any complaints subject to a Clinical Adverse Event.
• Facilitate and attend complaint meetings on a frequent basis, taking detailed notes . The post holder must be able to diffuse difficult and complex situations, often involving challenging and bereaved relatives in a professional and empathetic manner at all times.

For further details of the job role please see attached job description.

Job description Job responsibilities Review incoming complaint communications, prioritise and initiate a review with the appropriate designated staff within the Trust. The post holder will need comprehensive working knowledge of the NHS Complaints Procedure within an NHS complaints environment, and understanding of Information Governance, Freedom of Information and Data Protection policies within the NHS. Directly manage highly complex and sensitive complaints information and provide expert support and advice to ensure thorough complaint investigations against NHS/Trust standards to ensure timely responses and that the Trust meets the standards set by the NHS Complaints Procedure. The post holder will also co-ordinate complaints under further local resolution and have the skills to recognise when this has been exhausted and liaison needs to take place with the Parliamentary Health Service Ombudsman. Maintain case files for all ongoing complaints and ensure that all documentation has been collated in chronological order to demonstrate easily the requirements of the procedure have been adhered to. Contribute to the effective and efficient handling of cross agency complaints in line with the locally agreed protocols, taking the lead where appropriate. Draft complaint responses for approval by the Service Manager in readiness for the Chief Executive Officer to sign. Maintain Datix to ensure that all of the required information about each complaint is present in readiness for data analysis. Establish and maintain relationships with Lead Clinicians, Clinical Directors and all grades of staff and managers to ensure effective communication and a consistent approach to all issues relating to complaints management across the Trust. Once a complaint is resolved, ensure that all complaint outcomes/actions are entered on Datix and when appropriate liaise with Service Managers, Clinical Directors and Medical Directors with regard to completed action plans. Respond positively and promptly to complainant enquiries, which may include highly sensitive and contentious information. Issues often require immediate action; therefore this would include liaising with other staff within the Trust and also often includes external agencies, such as other medical providers. Liaise with Legal Services regarding any complaints that may give rise to litigation and work closely with the Patient Safety Manager for any complaints subject to a Clinical Adverse Event. Facilitate and attend complaint meetings on a frequent basis, taking detailed notes . The post holder must be able to diffuse difficult and complex situations, often involving challenging and bereaved relatives in a professional and empathetic manner at all times. For further details of the job role please see attached job description.

Person Specification

Qualifications& Training

Essential

• oDegree or equivalent level of experience working within a Complaints or similar Department.

Desirable

• oPost graduate qualification or complaints handling training

Experience

Essential

• oInfluence departmental practice to support Trust policy and service development oHandle highly complex complaints, using own judgement when reviewing information which can sometimes be conflicting oLiaise with external bodies i.e. Parliamentary Health Service Ombudsman, CQC, CCG oContribute to the effective and efficient handling of cross agency complaints in accordance with locally agreed protocols

Desirable

• oCustomer service experience and basic knowledge of medical terminology. oAdministration work in an environment providing healthcare or customer care. oAwareness of current health service issues. oSelf-motivated and consistently looks to improve what they do, by using successful tried and tested ways of working and also on their own innovation

Knowledge

Essential

• oSignificant experience of compliance and adhering to national and local policies and procedures. oKnowledge of the NHS Complaints Procedure oExperience of working in a challenging environment, dealing with a wide range of sensitive and contentious issues and, within an organisation under public and political scrutiny oExperience of liaising with executive level and senior management staff oExperience of formulating letters and reports to a very high standard. oExcellent knowledge of Microsoft Office (Word, Excel, PowerPoint)

Desirable

• oKnowledge of NHS organisational structures and processes oAwareness of Information Governance, Freedom of Information & Data Protection Act oStrong presentation, training and coaching skills directed at all levels of staff

Skills

Essential

• oUnderstanding of patient confidentiality and ability to manage highly sensitive and contentious information, in accordance with national and Trust policy oExperience of building strong relationships with multi-disciplinary teams. oMake a connection between job role and the benefit to patients and the public oHigh level of planning and organisational skills oExcellent time management skills with the ability to re-prioritise due to working under pressure and demanding time scales of NHS Complaints Procedure oMonitor progress of investigations in accordance with national and local timescales oProvide and receive highly complex, sensitive and contentious information. oAbility to empathise when communicating delicate and often contentious information to complainants in a highly emotive situation. oAbility to facilitate complaint meetings if required. oExcellent influencing and conflict management skills, both verbally and face to face. oAbility to work on own initiative, problem solve and respond to sudden unexpected demands oStrong interpersonal skills and non-judgmental when required to support staff and managers involved in the Complaints Process oExcellent attention to detail and ability to analyse often highly complex information which is sufficient to give advice and support, requiring periods of intense concentration.

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification Qualifications& Training Essential oDegree or equivalent level of experience working within a Complaints or similar Department. Desirable oPost graduate qualification or complaints handling training Experience Essential oInfluence departmental practice to support Trust policy and service development oHandle highly complex complaints, using own judgement when reviewing information which can sometimes be conflicting oLiaise with external bodies i.e. Parliamentary Health Service Ombudsman, CQC, CCG oContribute to the effective and efficient handling of cross agency complaints in accordance with locally agreed protocols Desirable oCustomer service experience and basic knowledge of medical terminology. oAdministration work in an environment providing healthcare or customer care. oAwareness of current health service issues. oSelf-motivated and consistently looks to improve what they do, by using successful tried and tested ways of working and also on their own innovation Knowledge Essential oSignificant experience of compliance and adhering to national and local policies and procedures. oKnowledge of the NHS Complaints Procedure oExperience of working in a challenging environment, dealing with a wide range of sensitive and contentious issues and, within an organisation under public and political scrutiny oExperience of liaising with executive level and senior management staff oExperience of formulating letters and reports to a very high standard. oExcellent knowledge of Microsoft Office (Word, Excel, PowerPoint) Desirable oKnowledge of NHS organisational structures and processes oAwareness of Information Governance, Freedom of Information & Data Protection Act oStrong presentation, training and coaching skills directed at all levels of staff Skills Essential oUnderstanding of patient confidentiality and ability to manage highly sensitive and contentious information, in accordance with national and Trust policy oExperience of building strong relationships with multi-disciplinary teams. oMake a connection between job role and the benefit to patients and the public oHigh level of planning and organisational skills oExcellent time management skills with the ability to re-prioritise due to working under pressure and demanding time scales of NHS Complaints Procedure oMonitor progress of investigations in accordance with national and local timescales oProvide and receive highly complex, sensitive and contentious information. oAbility to empathise when communicating delicate and often contentious information to complainants in a highly emotive situation. oAbility to facilitate complaint meetings if required. oExcellent influencing and conflict management skills, both verbally and face to face. oAbility to work on own initiative, problem solve and respond to sudden unexpected demands oStrong interpersonal skills and non-judgmental when required to support staff and managers involved in the Complaints Process oExcellent attention to detail and ability to analyse often highly complex information which is sufficient to give advice and support, requiring periods of intense concentration. Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job summary

We are recruiting for a Registered Nurse who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is for a secondment post until May 2027.

Ward 5B is a 30 bedded emergency orthopaedic ward, compromising of 4 bedded bays and side rooms. We predominately look after patients with fractured neck of femurs as well as other orthopaedic issues such as rib fractures and spinal fractures. As a department we focus on autonomous and nurse led/ patient focused care.

As a registered nurse, you will work closely with your nursing colleagues as well as the wider multidisciplinary team, consisting of doctors, physios, OT and the discharge team. to facilitate the speedy and safe discharges of our patients.

This role will include long days, short days, nights, weekends and bank holidays as per rota.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

As a registered nurse you will provide a high standard of care and support the team to deliver a high quality service which is linked to high standards of patient care.

Your main responsibilities include:

Support patient with their ADL's

Pre and Post op care

Facilitate the safe and speedy discharges

Post op wound care

Managing deteriorating patients

Provide patient centred/ focused care

Work with multidisciplinary teams

Support clinical support workers in their duties

About us

At East and North Hertfordshire NHS Teaching Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

o The Lister Hospital, Stevenage

o New Queen Elizabeth II (New QEII), Welwyn Garden City

o Hertford County, Hertford

o Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job summary

Laurel Ward is a specialist older adult inpatient service providing high-quality assessment, treatment, and recovery-focused care for individuals with functional mental health conditions and organic presentations, including dementia.

The Charge Nurse will provide visible clinical leadership during shifts, ensuring safe, effective, and person-centred care for older adults with complex mental health and physical health needs. The post-holder will act as a role model, support junior staff, and contribute to maintaining high standards of clinical practice, safety, and therapeutic engagement.

Working closely with the Ward Manager and multidisciplinary team, the Charge Nurse will support the coordination of daily ward activity, uphold governance standards, and ensure that the ward environment promotes dignity, safety, and compassionate care in line with the Trust's values and RDaSH's 28 Promises.

Main duties of the job

• To lead shifts and oversee day-to-day clinical activity, ensuring safe staffing, effective delegation, and clear communication.
• To support the Ward Manager in maintaining high standards of clinical care, documentation, and evidence-based practice
• To provide clinical supervision, mentorship, and support to junior nursing staff and healthcare assistants.
• To ensure robust risk assessment and management for older adults with cognitive impairment, frailty, and complex mental health needs.
• To contribute to safeguarding processes, MCA/DoLS compliance, and Mental Health Act responsibilities.
• To work collaboratively with MDT colleagues, families, carers, and external agencies to support assessment, treatment, and safe discharge planning.
• To participate in audits, incident reviews, and quality improvement initiatives aligned to service priorities.
• To maintain a safe physical environment through regular checks, ligature audits, and prompt reporting of estates issues.
• To uphold Trust policies, CQC standards, and clinical governance requirements.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

376-NLTT-0251-A

Job locations

Great Oaks Inpatient Unit

97 Ashby High Street

Scunthorpe

DN16 2JX

United Kingdom

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

• Registered Mental Health Nurse (NMC)
• Mentorship/ Practice Assessor qualification

Desirable

• Evidence of Post-Registration study at Level 6
• Leadership or Management Training
• Training in dementia care, frailty, or older adult mental health

Experience

Essential

• Significant post-registration experience in mental health
• Experience working with older adults, dementia, or organic mental health
• Experience leading shifts or supervising staff
• Experience managing complex clinical risk
• Experience contributing to audits, governance, or QI projects

Desirable

• Experience in inpatient mental health settings

Knowledge

Essential

• In-depth understanding of older adult mental health
• Knowledge of dementia, frailty, and organic presentations
• Understanding of safeguarding legislation
• Knowledge of MCA, DoLS, and Mental Health Act
• Understanding of CQC standards and inpatient regulatory requirements
• Knowledge of clinical governance and incident management

Desirable

• Understanding of evidence-based interventions for older adults

Skills

Essential

• Strong clinical leadership skills
• Excellent communication and interpersonal skills
• Ability to manage complex risk and make sound clinical decisions
• Effective problem-solving and prioritisation
• High standard of clinical documentation
• Ability to work collaboratively across disciplines
• Ability to support and supervise junior staff
• IT literacy and ability to use electronic patient systems

Person Specification Qualifications Essential Registered Mental Health Nurse (NMC) Mentorship/ Practice Assessor qualification Desirable Evidence of Post-Registration study at Level 6 Leadership or Management Training Training in dementia care, frailty, or older adult mental health Experience Essential Significant post-registration experience in mental health Experience working with older adults, dementia, or organic mental health Experience leading shifts or supervising staff Experience managing complex clinical risk Experience contributing to audits, governance, or QI projects Desirable Experience in inpatient mental health settings Knowledge Essential In-depth understanding of older adult mental health Knowledge of dementia, frailty, and organic presentations Understanding of safeguarding legislation Knowledge of MCA, DoLS, and Mental Health Act Understanding of CQC standards and inpatient regulatory requirements Knowledge of clinical governance and incident management Desirable Understanding of evidence-based interventions for older adults Skills Essential Strong clinical leadership skills Excellent communication and interpersonal skills Ability to manage complex risk and make sound clinical decisions Effective problem-solving and prioritisation High standard of clinical documentation Ability to work collaboratively across disciplines Ability to support and supervise junior staff IT literacy and ability to use electronic patient systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Great Oaks Inpatient Unit

97 Ashby High Street

Scunthorpe

DN16 2JX

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Great Oaks Inpatient Unit

97 Ashby High Street

Scunthorpe

DN16 2JX

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job summary

Parkinson's Clinical Nurse Specialist- Permanent

The post, a Clinical Specialist Nurse for Parkinson's Disease (PD), is part of the Community Neurology Team, in Dudley Rehabilitation Service (DRS), which is a specialist multidisciplinary team providing advice, rehabilitation, treatment and management of patients with neurological conditions across the Dudley Borough.

Thepost holder willwork closely withthe acute PD CNS, the elderly care andneurology consultantsand theNeurology Specialist Pharmacistbased at Russell's Hall Hospital,as well as theLongterm conditions team based in the Dudley Clinical Hubtoplan, co-ordinate and deliver care for patients to try to keep them safe and as independent as possible in the community. The post holderwill liaisewith GPsand Community PartnershipTeams in their PCN, attending meeting as necessary; as well as attending the PD multidisciplinary team meetings, and the Community Neurology pathway MDT meetings.

Main duties of the job

• To manage a caseload of PD patients who need ongoing support, assessmentand treatment within the community.

• To have a specialist understanding of medications used to treat PD, and common complications, understandingpossible sideeffects. To educate patients on the various drugs available as necessary andappropriate.

• To prescribe treatments within nurse, non-medical prescribing (NMP) constraints.

• To undertake nurse led clinics for PD patients.

• To have responsibility for and contribute to PD education for staff and patients

• To undertake comprehensive assessments of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualized management and treatment plans, using clinical reasoning, and utilizing a wide range of treatment skills and case management skills.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

253-0926-8220912

Job locations

Stourbridge Health & Social Care Centre

John Corbett Drive

Amblecote, Stourbridge

DY8 4JB

United Kingdom

Job description

Job responsibilities

Please see the job description and person specification attached which outlines the main roles and responsibilities of this job.

Job description Job responsibilities Please see the job description and person specification attached which outlines the main roles and responsibilities of this job.

Person Specification

Qualifications

Essential

• Diploma / degree in Nursing
• Registered with the Nursing and Midwifery Council
• MSc in relevant clinical area or equivalent post-graduate courses / experience
• Evidence of extensive, relevant post graduate training
• V300 Non- medical prescribing qualification, or, willing and able to complete it

Experience

Essential

• Evidence of relevant and extensive post-graduate experience
• Experience of carrying out audit
• Experience of working with patients with a neurological or long-term condition
• Experience of facilitating service development

Desirable

• Experience of working in the community
• Experience of working with PD patients

Knoweldge

Essential

• Specialist knowledge of Parkinson's Disease and its treatments or willingness to learn.
• Able to carry out self-directed learning
• Willing and able to carryout CPD to keep up to date with clinical skills and knowledge

Person Specification Qualifications Essential Diploma / degree in Nursing Registered with the Nursing and Midwifery Council MSc in relevant clinical area or equivalent post-graduate courses / experience Evidence of extensive, relevant post graduate training V300 Non- medical prescribing qualification, or, willing and able to complete it Experience Essential Evidence of relevant and extensive post-graduate experience Experience of carrying out audit Experience of working with patients with a neurological or long-term condition Experience of facilitating service development Desirable Experience of working in the community Experience of working with PD patients Knoweldge Essential Specialist knowledge of Parkinson's Disease and its treatments or willingness to learn. Able to carry out self-directed learning Willing and able to carryout CPD to keep up to date with clinical skills and knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Stourbridge Health & Social Care Centre

John Corbett Drive

Amblecote, Stourbridge

DY8 4JB

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Stourbridge Health & Social Care Centre

John Corbett Drive

Amblecote, Stourbridge

DY8 4JB

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Job summary

We are recruiting for a Registered Nurse-Urgent Treatment Centre who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This post will require a registered nurse from a back ground of adult or children's to work in the Urgent Treatment Centre in the Lister Hospital.

This department cares for minor injury and minor illness. The successful candidate will be working along Emergency Nurse Practitioners / Advanced Nurse Practitioners / GP and Emergency Medical Technicians.

The main responsibility of the role will be to triage patients. You will be expected to identify the presenting presentation from patients and stream to the appropriate clinician to see and treat the diagnosis.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

On a day-to-day basis this role aims to ensure that the overall co-ordination of demand on urgent and emergency care services is effectively managed across the service.

The key role is to assist the Emergency Nurse Practitioners and GPs in maintaining a safe environment, delivering a high standard of care, and maintaining the well-being and dignity of patients, both adult and children. This will involve real time monitoring of demand and capacity, which will therefore enable the appropriate and efficient streaming of patients to the most appropriate services.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job summary

Calling all aspiring Heads of Midwifery!

Join us at CHFT for an exciting opportunity to lead and influence the future of maternity and women's services. You'll play a key role in driving safety, quality, and innovation while supporting our dedicated teams to deliver outstanding care for women, babies, and families.Make a difference. Lead with purpose. Shape the future of maternity care with us at CHFT

Main duties of the job

The Head of Midwifery will work collaboratively with the Associate Director of Nursing / Director of Midwifery (ADN/DOM) to provide assurance to the Divisional Senior Leadership team, Executive Team and Board of Directors that robust systems of governance and performance management are in place and that high quality patient led services are being developed and delivered in the Women's and Family Health Directorate (WFH).

About us

CHFT is an integrated acute and community Trust serving diverse communities across Calderdale and Kirklees, with strong partnerships across West Yorkshire. We are proud of our One Culture of Care -- caring for each other with the same compassion, kindness and respect that we show our patients and of the values that underpin how we work: we put people first, we go see, we work together to get results, and we do the must dos.

CHFT is recognised as a forward looking, digitally enabled Trust, with a strong track record of using data, innovation and system collaboration to improve quality, safety and outcomes. We are ambitious about the role that acute trusts play in prevention, population health and reducing inequalities, and this post sits at the heart of that agenda.

Job summary

We are seeking an experienced, innovative, and highly motivated Highly Specialist Adult Diabetes Nurse (Clinical Lead) to join our Diabetes Service on a 9-month secondment. This is an exciting opportunity for an expert diabetes practitioner to provide clinical leadership and specialist support, driving excellence in diabetes care across the service.

The post holder will work autonomously to assess, diagnose, and manage patients with complex diabetes needs, delivering high-quality, evidence-based, patient-centred care. As the clinical lead for the service, you will provide expert advice and support to colleagues across the multidisciplinary team, promoting best practice, service development, and improved patient outcomes.

Working closely with key stakeholders, you will play a pivotal role in shaping and developing diabetes services, contributing to education, quality improvement, and the implementation of innovative models of care. The role combines advanced clinical practice, leadership, service development, and staff education to ensure the delivery of safe, effective, and responsive diabetes care for our population.

Main duties of the job

• Deliver advanced assessment, diagnosis and treatment for patients with diabetes.
• Provide expert clinical decision-making and specialist advice to the multidisciplinary team.
• Lead service improvement, quality improvement, audit and research activities.
• Develop and deliver education and training for healthcare professionals.
• Contribute to the operational and strategic development of the diabetes service.
• Work collaboratively across organisational and system boundaries to improve patient care.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job summary

We are recruiting for a Registered Nurse - Emergency Departmentwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Due to the expansion of our Emergency Department and Urgent Treatment Centre.

We are looking for Nurses who are searching for opportunities to further develop their career and who possess excellent communication skills, strong team working skills and can evidence the delivery of good patient care.

The ED prides itself on providing high quality, compassionate care and a desire to be amongst the best.Including in the expansion of new builds, the Acute Assessment Unit and ward have also been upgraded, this includes a 16 trolley spaces for direct GP heralded patients along with 2 ward areas for acute short stay medical admissions

If you are dynamic, enthusiastic and looking for the next challenge to help build further on our reputation as one of the safest and best hospitals then this role may be for you?

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Assess, plan, implement and evaluate the care needs of patients from admission (or before) to discharge, with the involvement of patients and their relatives/carers.

Participate in the ongoing training, supervision and support of registered and non-registered nursing staff. This includes Trainee Assistant Practitioners, Clinical Support Workers undertaking apprenticeships and pre-registration Student Nurses.

Evaluation of own knowledge and practice and makes effective use of appropriate learning opportunities, such as department training, Trust training, conference attendance, shadow staff, literature searching and reading

Communicate effectively and work in partnership with patients, nursing collages, the Multidisciplinary Team and all other relevant personnel

Recognise and respond appropriately to urgent and emergency situations, utilise escalation strategies, such as SBAR and pathways

Shortlisted candidates will be required to undertake the drug calculation assessment. Candidate who pass this assessment will then progress to the interview stage.

We are not currently able to support OSCE training

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage

• New Queen Elizabeth II (New QEII), Welwyn Garden City

• Hertford County, Hertford

• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

361-UPL-8242788

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications

Essential

• Registered Nurse on part 1, part 2 or part 12 of the NMC register
• Commitment to life long learning
• Evidence of ongoing professional development

Desirable

• Evidence of Assessing and Mentorship qualification

Experience

Essential

• Experience within an Emergency department / within a ward environment equivalent

Desirable

• Currently working in an acute ward environment within the NHS
• Experience of supporting students/clinical support workers within the NHS

skills

Essential

• Evidence of good communication skills both written and verbal
• Ability to work within a team and autonomously
• Recognising / managing acutely unwell patients

Desirable

• Computer literacy
• Phlebotomy, cannulation skills
• MTS Triage Trained

Knowledge

Essential

• Awareness of strategies for maintaining a safe environment for patients, staff and visitors
• Understanding of Trust policies including but not limited to IPC Standards, Uniform Policy, etc.

Desirable

• Understanding of current NHS issues and 4 hour performance

Other Requirements

Essential

• Understanding of, and commitment to, equality, diversity and inclusion
• Role model our Trust values every day

Person Specification Qualifications Essential Registered Nurse on part 1, part 2 or part 12 of the NMC register Commitment to life long learning Evidence of ongoing professional development Desirable Evidence of Assessing and Mentorship qualification Experience Essential Experience within an Emergency department / within a ward environment equivalent Desirable Currently working in an acute ward environment within the NHS Experience of supporting students/clinical support workers within the NHS skills Essential Evidence of good communication skills both written and verbal Ability to work within a team and autonomously Recognising / managing acutely unwell patients Desirable Computer literacy Phlebotomy, cannulation skills MTS Triage Trained Knowledge Essential Awareness of strategies for maintaining a safe environment for patients, staff and visitors Understanding of Trust policies including but not limited to IPC Standards, Uniform Policy, etc. Desirable Understanding of current NHS issues and 4 hour performance Other Requirements Essential Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced and motivated Registered Children's Nurse to lead the Enhanced Pediatrics Oncology Shared Care Unit (POSCU Level A) at Barking, Havering and Redbridge University Hospitals NHS Trust. This permanent post is 0.57 WTE (21.3 hours per week).

As Lead Nurse, you will provide strategic, professional and clinical leadership, ensuring the delivery of high-quality paediatric oncology care, including infusional chemotherapy. Working closely with the Primary Treatment Centre (PTC), Children's Directorate, community nursing teams and partner organisations, you will help develop and enhance the service while maintaining the highest standards of patient care.

Our Children's Services span Queen's Hospital and King George's Hospital, offering inpatient wards, HDU, CYPAU, a day unit with an established POSCU and hematology service, outpatient clinics, a Level 2 NICU, community outreach, and busy emergency departments. You will join a supportive multidisciplinary team with strong nursing leadership and excellent opportunities for professional development, leadership training and academic progression through our university partnerships.

We are seeking a compassionate, dynamic and enthusiastic nurse with the skills to lead service improvement.

For an informal discussion, please contact Emily Bell, Head of Nursing, on 01708 435000 ext. 6558 or email [email protected].

Please note: Applicants must be Registered Children's Nurses to apply.

Main duties of the job

To work in close collaboration as a member of the multi-disciplinary team (MDT) to contribute to the delivery of safe and effective clinical practice, education and training, practice, service development and research/audit within the POSCU 1A service.

The postholder will utilise management and leadership skills to contribute to nursing practice to improve the quality of care to patients in line with national guidance and policy in the care and management of POSCU. The postholder will provide support and advice to MDT colleagues and other professional groups internally and externally as an advocate for the Trust's POSCU service.

About us

We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.

We're proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We're also part of the North East London Cancer Alliance.

We run a Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.