Job summary

Thank you for your interest in the position Endoscopy Booking Officer, please take time to read the job description and person specification.

We are looking for a motivated and compassionateEndoscopy Booking Officerto join our busy and expanding service. This is an exciting opportunity to play a key role in supporting high-quality patient care within a fast-paced clinical environment.

1 x Vacancy at Basildon,

You will be responsible for booking endoscopy procedures, managing appointments, and providing a professional and patient-focused administrative service.

Working within established procedures and under the guidance of senior staff, you will ensure accurate data entry, effective communication with patients and clinical teams, and support the smooth running of endoscopy pathways.

No VISA sponsorship available for this role

Main duties of the job

The Endoscopy Booking Officer is responsible for the efficient and accurate booking of endoscopy procedures, supporting the delivery of a safe, timely, and patient-centred service.

You will manage referrals, appointment scheduling, waiting lists, and patient communications in line with Trust policies, national targets, and NHS guidelines.

Requiring close collaboration with clinical teams, administrative colleagues, and patients to ensure effective use of endoscopy capacity, adherence to referral-to-treatment (RTT) standards, and a positive patient experience.

Patient Booking & Administration,

Waiting List & Pathway Management

Communication & Liaison

Data Quality & Systems

Service Support & Improvement

Governance, Confidentiality & Safety

You will have previous administrative or customer service experience, good IT and communication skills, and a strong attention to detail. Experience working in a healthcare or NHS setting is desirable but not essential, as training will be provided.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.