Job summary

Supporting the Deputy People and OD Lead you will work in partnership with the operational managers and their teams, providing operational advice on people systems and support the management of rotas in line with the needs of the business.

You will be forward thinking, operationally minded and informed by data using HRIS and workforce information systems to generate insight, monitor trends and support evidence-based decision making across the organisation. You will take shared accountability under the direction of the Head of People Services for the QE Facilities people strategy, providing guidance and system advice on a range of matters to reach business focussed solutions.

Main duties of the job

The post holder will support the development, implementation and continuous improvement of roster management processes, ensuring alignment with QEF workforce establishments, service requirements and organisational priorities. The post holder will drive the optimisation of the e-Rostering systems and associated workforce technology, maximising functionality and embedding best practice in line with national NHS workforce standards. Through effective roster governance, workforce planning and deployment oversight, the role will contribute to improved patient safety, staff experience and workforce productivity across QE Facilities.

About us

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.

Details

Date posted

03 November 2026

Pay scheme

Other

Salary

£39,044 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

297-QEF-8392329

Job locations

QE Facilities, Spire House

Spire Road

Washington

NE37 3ES

United Kingdom

Job description

Job responsibilities

• A key responsibility of the role will be to lead the completion and ongoing development of all Healthroster rotas across QEF, ensuring full utilisation of the Loop application and other digital workforce solutions.
• The post holder will support roster-related projects, including workforce reviews, roster quality assurance processes and workforce data reviews, identifying opportunities to improve efficiency, compliance and operational effectiveness. Working collaboratively with senior leadership teams, operational managers, Finance colleagues and Trust's Healthroster and People Data and Information teams, the post holder will build strong partnerships to support successful delivery of workforce initiatives.
• They will support project planning and system development programmes, ensuring robust governance arrangements are in place, key milestones are achieved and stakeholders remain engaged throughout implementation.
• The post holder will play a pivotal role in supporting QEFs workforce strategy by providing advice, analysis and assurance on rostering performance, workforce deployment and system utilisation, helping QEF achieve its objectives for high-quality patient care, financial sustainability and operational excellence.

Job description Job responsibilities A key responsibility of the role will be to lead the completion and ongoing development of all Healthroster rotas across QEF, ensuring full utilisation of the Loop application and other digital workforce solutions. The post holder will support roster-related projects, including workforce reviews, roster quality assurance processes and workforce data reviews, identifying opportunities to improve efficiency, compliance and operational effectiveness. Working collaboratively with senior leadership teams, operational managers, Finance colleagues and Trust's Healthroster and People Data and Information teams, the post holder will build strong partnerships to support successful delivery of workforce initiatives. They will support project planning and system development programmes, ensuring robust governance arrangements are in place, key milestones are achieved and stakeholders remain engaged throughout implementation. The post holder will play a pivotal role in supporting QEFs workforce strategy by providing advice, analysis and assurance on rostering performance, workforce deployment and system utilisation, helping QEF achieve its objectives for high-quality patient care, financial sustainability and operational excellence.

Person Specification

Qualifications

Essential

• Degree level or working towards, or equivalent experience

Knowledge and skills

Essential

• Project management skills
• Advanced Microsoft Office skills, particularly Excel, Power BI, PowerPoint and database management.
• Experience of using HRIS / workforce systems (e.g. ESR or equivalent HR platforms).
• Advanced analytical skills with the ability to interpret complex workforce data and provide recommendations.

Desirable

• Understanding of ESR, HealthRoster, Allocate products and workforce reporting tools.

Experience

Essential

• Previous experience of systems reporting workforce / resource or rota management.
• Experience of project or system implementation

Person Specification Qualifications Essential Degree level or working towards, or equivalent experience Knowledge and skills Essential Project management skills Advanced Microsoft Office skills, particularly Excel, Power BI, PowerPoint and database management. Experience of using HRIS / workforce systems (e.g. ESR or equivalent HR platforms). Advanced analytical skills with the ability to interpret complex workforce data and provide recommendations. Desirable Understanding of ESR, HealthRoster, Allocate products and workforce reporting tools. Experience Essential Previous experience of systems reporting workforce / resource or rota management. Experience of project or system implementation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

QE Facilities

Address

QE Facilities, Spire House

Spire Road

Washington

NE37 3ES

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Employer details

Employer name

QE Facilities

Address

QE Facilities, Spire House

Spire Road

Washington

NE37 3ES

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)