Job summary

An exciting opportunity has arisen for a Print Room Officer to join NHS Wales Shared Services Partnership (NWSSP) Primary Care Services. This is a varied and hands-on role supporting the delivery of high-quality print, design and reprographics services to healthcare organisations across Wales.Working with a range of specialist printing equipment and design software, you will produce printed materials, secure identification products and promotional resources, while providing excellent customer service to a diverse client base. This role would suit someone who is organised, technically minded and enjoys working in a fast-paced environment where quality and accuracy are essential.

Main duties of the job

Working as part of a dedicated team, you will help deliver essential print room services that Primary Care services and the wider NHS across Wales. You will work independently to organise and complete a varied workload, build positive relationships with customers, and ensure all products are produced to a high standard while maintaining accuracy, confidentiality and excellent customer service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

043-AC191-1126

Job locations

Cwmbran House

Mamhilad Park Estate

Pontypool

NP4 0XS

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualification and Knowledge

Essential

• NVQ Level 3 in Printing or equivalent experience.
• Knowledge of NWSSP-PCS and its client base
• Knowledge of print room technology and services

Desirable

• Knowledge of NHS operations and working arrangements
• Experience operating printing presses

Experience

Essential

• A good level of computer skills and knowledge

Desirable

• Experience using design software
• Experience working in a print room environment

Skills and Attributes

Essential

• Strong written and verbal communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint
• Ability to undertake manual handling duties, including: oLifting boxes weighing 14-35 kg. oUsing a pallet truck to move loads up to 500 kg.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Person Specification Qualification and Knowledge Essential NVQ Level 3 in Printing or equivalent experience. Knowledge of NWSSP-PCS and its client base Knowledge of print room technology and services Desirable Knowledge of NHS operations and working arrangements Experience operating printing presses Experience Essential A good level of computer skills and knowledge Desirable Experience using design software Experience working in a print room environment Skills and Attributes Essential Strong written and verbal communication skills. Proficient in Microsoft Word, Excel, and PowerPoint Ability to undertake manual handling duties, including: oLifting boxes weighing 14-35 kg. oUsing a pallet truck to move loads up to 500 kg. Desirable Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Wales Shared Services Partnership

Address

Cwmbran House

Mamhilad Park Estate

Pontypool

NP4 0XS

United Kingdom

Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

NHS Wales Shared Services Partnership

Address

Cwmbran House

Mamhilad Park Estate

Pontypool

NP4 0XS

United Kingdom

Employer's website

https://nwssp.nhs.wales/ (Opens in a new tab)